ilocatum
ilocatum

Senior Software Support Engineer - Ruby on Rails SaaS

Columbus, OH, US • Posted 15 hours ago • Updated 1 hour ago
Full Time
On-site
Compensation information provided in the description
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Software Support
  • Tier 3
  • Help Desk
  • Production Support
  • Ruby on Rails
  • TypeScript
  • PostgreSQL
  • Amazon Web Services
  • Docker
  • Kubernetes
  • Artificial Intelligence
  • Root Cause Analysis
  • System On A Chip
  • HIPAA
  • AngularJS
  • React.js
  • Migration
  • SaaS

Summary

Senior Software Support Engineer, Ruby on Rails SaaS
Columbus, OH | Full-time | $100,000 to $150,000 a year

Hands-on Tier 3 engineering role fixing production issues in code, not a help desk.

Must-Haves

  • 5+ years SaaS engineering or production support
  • Rails, React, TypeScript, PostgreSQL
  • AWS, Docker, Kubernetes
  • AI coding tools

What You\'ll Do

  • Resolve escalated production issues
  • Write code fixes
  • Run root-cause analysis
  • Build diagnostic automation

Nice-to-Haves

  • SOC 2 or HIPAA
  • AngularJS to React migration
  • Playwright

Compensation and Benefits

  • $100,000 to $150,000 a year

About the Company
A mission-driven SaaS company.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: appfeed
  • Position Id: 29356_978079664900555
  • Posted 15 hours ago
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