Field Service Engineer - Toxicology LC-MS

Take your career to the next level at Labcorp as a Field Service Engineer on our Toxicology instrument team in RTP, NC!

At Labcorp, we advance science, technology and innovation and recognized as one of the most respected companies in the world.

Job Summary

The Field Service Engineer is a technical service specialist responsible for performing preventive maintenance and diagnostic instrument repairs on UPC-MS/MS instrumentation and robotic liquid handlers (Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.)

They work collaboratively within a decentralized group sharing responsibilities for on-site instrumentation in RTP, NC as well as remote support responsibilities. The instrument group works in close collaboration with the MedTox Research and Development department. The position also includes project-based process improvement assignments.

Work Schedule: 9:00am - 5:30pm Tuesday through Saturday. Some overtime as needed.

Minimum Qualifications:

• Minimum of 4 years of experience in a laboratory setting including some instrumental analysis, specifically LC-MS required with proven mechanical skills.
• Strong understanding of instrumental analysis and ability to apply that understanding to the diagnosis of instrumental errors
• Proven ability to balance and prioritize competing tasks while working independently.
• Strong interpersonal communication and listening skills; ability to communicate in an effective and timely manner.
• Excellent problem-solving skills.

Preferred Qualifications

• Proficiency in Analyst, Sciex OS and Waters Acquity software.

Key Responsibilities:

• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.
• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
• Schedule preventative maintenance and repairs internally and with external service vendors.
• Consult with laboratory staff to ascertain that equipment functions properly and safely.
• Demonstrate and explain correct operation of equipment to laboratory personnel
• Provide troubleshooting assistance to laboratory personnel
• Document and communicate equipment status to lab supervisors

Education:

• Bachelor's degree in chemical, physical, biological, or clinical laboratory science or medical technology.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here

Why People choose to work at Labcorp:

At Labcorp, it is our people that make us great - it is what our clients, our partners and, most importantly, what our employees say. Here, you will have the opportunity to work with extraordinary people with diverse viewpoints. You will discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond. We help our clients develop medicines that improve health and improve lives of their family and friends.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.