Job Title: QA Service Delivery Manager with Strong Healthcare payer, provider
Location: Remote in USA
Skill / Technology | Experince/Years | Self Rating (1-5) |
Overall QA Experience | | |
QA Leadership / Management | | |
Service Delivery / Stakeholder Mgmt | | |
MMIS (Medicaid) | | |
Payer | | |
Automation | | |
About Infinite:
Infinite is a global leader in digital engineering and IT services, with over 20 years of experience driving digital transformation. We partner with leading Fortune 1000 companies to deliver innovative, scalable technology solutions that accelerate business outcomes.
With deep expertise in telecommunications, healthcare, banking, and finance, Infinite helps organizations optimize and modernize their technology landscapes to achieve long-term growth and efficiency.
Job Summary:
We are looking for an experienced Senior QA Healthcare Manager to lead the quality assurance team in ensuring the reliability, security, and compliance of healthcare applications. The ideal candidate should have a strong background in healthcare software testing, regulatory compliance (HIPAA, CMS, FDA), test automation, and team leadership.
Key Responsibilities:
- Lead and manage the QA team, ensuring efficient testing strategies for healthcare applications.
- Develop and implement QA processes, best practices, and automation frameworks.
- Oversee testing for payer systems, claims processing, interoperability (HL7, FHIR), and compliance validation.
- Collaborate with development, product, and business teams to align QA strategies with business goals.
- Ensure compliance with HIPAA, CMS, FDA, ONC, and other healthcare regulatory requirements.
- Define and track quality metrics (defect density, test coverage, automation ROI, etc.).
- Lead manual, automation, performance, security, and UAT testing efforts.
- Oversee API testing (Postman, SOAP UI, RestAssured) and database validation (SQL, NoSQL).
- Drive adoption of CI/CD, DevOps, and Agile testing practices.
- Manage vendor relationships and ensure third-party software quality compliance.
- Provide coaching, training, and mentorship to QA team members.
Required Skills & Qualifications:
- 12+ years of experience in QA, with at least 3+ years in a managerial role.
- MUST HAVE: HEALTHCARE PAYER EXPERIENCE
- Strong background in healthcare domain testing (MMIS, payer, provider, claims, HL7, FHIR, ICD-10, CPT, X12 EDI, etc.).
- Expertise in test automation frameworks (Selenium, Cucumber, TestNG, JUnit).
- Hands-on experience with healthcare applications (Facets, QNXT, HealthEdge, etc.).
- Hands-on experience with MMIS
- Proficiency in SQL, database testing, and API validation.
- Experience with Agile, Scrum, and DevOps testing methodologies.
- Strong leadership, problem-solving, and communication skills.
Preferred Qualifications:
- Experience with cloud-based healthcare solutions (AWS, Azure, Google Cloud Platform).
- Knowledge of AI/ML in healthcare testing.
Certifications: ISTQB, CSTE, Certified HL7 Specialist, SAFe Agile, or Six Sigma.
Never miss an opportunity! Create an alert based on the job you applied for.
