Cisco Webex (CCE)
TrueHire Staffing LLC
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Job Details
Skills
- Cisco Certifications
- Cisco Unified Communications Manager
- WebEx
- SIP
- SIP Trunking
- Cisco
Summary
Job Title: Cisco Webex (CCE)
Location: Woodland Hills, CA/ Remote
Duration: 6 + Months Contract
Job Description:
We are seeking an experienced Cisco Webex Contact Center (CCE) professional with strong expertise in Cisco collaboration platforms and voice technologies. The ideal candidate will be responsible for designing, implementing, and supporting enterprise-grade contact center solutions.
Key Responsibilities:
- Design, deploy, and support Cisco Webex Contact Center (WXCC) solutions
- Configure and manage Cisco Unified Communications Manager (CUCM) environments (SME level preferred)
- Implement and troubleshoot SIP trunking between enterprise systems and service providers
- Work with AudioCodes SBCs (Session Border Controllers) for voice routing and security
- Perform system upgrades, patches, and ongoing maintenance
Required Skills:
- 10+ Years of experience is MUST
- Strong experience with Cisco Collaboration platforms
- Hands-on expertise in Webex Contact Center (WXCC)
- Understanding of SIP protocols and call flows
- Experience with CUCM
- Knowledge of AudioCodes SBC configuration and troubleshooting
Preferred Qualifications:
- Cisco certifications (CCNP Collaboration or higher)
- Experience with cloud-based contact center solutions
- Familiarity with APIs and integrations
- Dice Id: 91173234
- Position Id: 8917846
- Posted 5 hours ago
Company Info
About TrueHire Staffing LLC
Truehire is a leading provider of Recruitment Process Outsourcing (RPO) & Staffing services, supporting organizations across various industries and sizes. The company delivers customized hiring solutions designed to streamline recruitment operations and improve the quality of talent acquisition. At Truehire, the focus is on combining advanced technology with data-driven insights to achieve superior hiring outcomes. The team comprises experienced recruiters with strong domain expertise, enabling them to understand diverse client needs and deliver the right talent quickly and efficiently. One of Truehire core strengths is its ability to offer a seamless and consistent recruitment experience, regardless of client scale or geography. By working closely with clients, Truehire builds tailored recruitment strategies that align perfectly with their business goals and unique hiring requirements.
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