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Job Title: Business Analyst
Location: Remote
Duration: Contract - 10 months
Pay Range: 21/hr - 27$/hr W2
Job ID: 372284
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an Associate Professional, Business Analyst to join our delivery team. The ideal candidate will have strong experience in SQL, delivery operations, and product analysis, and a proven ability to execute recurring delivery processes with accuracy, resolve issues through research, and drive process improvements across multiple product lines.
Responsibilities:
- Execute daily, weekly, and monthly delivery processes with a focus on timeliness and accuracy across product lines including CAV, CIB, DIS, I&P, PI, and MSP.
- Perform Level II delivery and product analysis using documented research methods.
- Conduct basic research on issues and requests via Connect Us, including scenarios not documented in SOPs.
- Use, update, and create basic SQL code for deliverable processing, research, and deliverable supplements.
- Identify and escalate missing input data to Production Support and Supervisors for immediate action.
- Identify opportunities for delivery process improvements and participate in implementation.
- Perform other functions as assigned.
Required Skills & Qualifications:
- Proficiency with SQL for querying, updates, and basic script creation.
- Strong analytical and problem-solving skills with attention to detail.
- Experience with Microsoft Office, including Word and Excel.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Preferred Skills:
- Experience supporting delivery across multiple product lines.
- Familiarity with SOP-driven operations and ticketing or request systems such as Connect Us.
Work Conditions and Physical Demands:
- Primarily sedentary work in a general office environment with use of computer, telephone, and peripherals.
- Ability to communicate, exchange information, and interpret documents and data.
- Occasional standing, walking, lifting, and moving objects up to 10 lbs.
- May require extended hours for special business needs and 0-10% travel.
Additional Details:
- Dress Code: Business Casual.
- Client Interface Required: Yes.
- Overtime Required: No.
- Hours per Day: 8.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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