Role: Infrastructure Engineer
Location: Remote
Long Term
What You Need to Succeed
7+ years of experience in infrastructure or datacenter engineering
Strong hands-on experience managing server, storage, and networking hardware in large-scale production environments
Deep understanding of x86 server architectures, including CPU topology, memory configurations, NUMA, and I/O subsystems
Experience operating enterprise storage systems (local and shared) and understanding performance, resiliency, and failure modes
Familiarity with datacenter networking concepts, including L2/L3, VLANs, bonding, and physical switching
Strong Linux fundamentals and experience troubleshooting hardware-related OS issues
Experience with hardware lifecycle management, capacity planning, and vendor coordination
Proven ability to automate infrastructure operations and reduce manual work
Experience supporting highly available infrastructure with on-call responsibilities
What You ll Do
Own and operate the physical infrastructure that powers Adobe s private cloud, including compute, storage, and networking hardware
Perform day-2 operations for datacenter hardware, including installation, break/fix, firmware upgrades, patching, and lifecycle management
Manage hardware capacity planning, expansion, refresh cycles, and decommissioning
Troubleshoot complex production issues across:
o Server hardware (CPU, memory, disks, NICs, HBAs)
o Storage systems and disk subsystems
o Network connectivity and physical switching
Manage firmware, BIOS, and hardware management controllers (iDRAC, iLO, Redfish)
Partner with platform, SRE, networking, storage, and security teams during incidents and planned maintenance
Improve infrastructure reliability through standardization, automation, and proactive monitoring
Build and maintain automation for hardware provisioning and operations using tools such as Ansible, CI/CD pipelines, and infrastructure-as-code
Lead incident response, root-cause analysis, and drive corrective and preventative actions
Create and maintain operational documentation, hardware standards, runbooks, and on-call playbooks
Mentor junior engineers and raise the operational maturity of the private cloud hardware platform
Nice to Have
Experience operating hardware platforms for private cloud or on-prem cloud environments
Familiarity with vendor server fleet management tools like OME, OneView, and Intersight.
Familiarity with bare-metal provisioning frameworks and automation tooling
Experience integrating hardware platforms with virtualization or container platforms
Knowledge of Redfish, IPMI, or modern hardware management APIs
Vendor certifications or hands-on experience with major server and storage manufacturers
Experience operating infrastructure at multi-datacenter or global scale
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