Operations Engineer (Application / Platform Support)

Role: Operations Engineer (Application / Platform Support)

Location: Des Moines, IA (5 Days Onsite)

Role Overview:
We are seeking Operations Engineers to manage and support vendor applications, perform configuration tasks, and handle infrastructure-level troubleshooting with a focus on continuous improvement.

Key Responsibilities:

• Support and manage vendor applications and packaged solutions
• Perform application configuration, setup, and environment management
• Work on system-level operations including deployments and incident resolution
• Manage and troubleshoot infrastructure across Windows servers and network environments
• Collaborate with development and vendor teams for issue resolution
• Learn and support Formscape templates and Drools rules engine configurations
• Ensure system stability, performance, and SLA adherence

Required Skills:

• Experience in application support / operations / production support
• Strong understanding of Windows Server environments and networking basics
• Exposure to configuration management and vendor tools
• Ability to troubleshoot and resolve production issues