Information Technology Specialists

Announcement

Details

Open Date
03/24/2026

Requisition Number
PRN44529B

Job Title
Information Technology Specialists

Working Title
Info Tech Specialist III

Career Progression Track
P00

Track Level
P3 - Career

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

Monday - Friday 8 a.m. - 5 p.m. with on call responsibilities for after hours, weekend, holidays, etc.

VP Area
President

Department
01555 - UIT INFRASTRUCTURE & OPS

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$65,000 - $75,000

Close Date
06/30/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Information Technology Specialist III

This is an ONSITE position that will require on-call responsibilities.

We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent will provide support for Windows and MacOS workstations, Windows servers, specialized software, iOS tablets, printers, network configurations, inventory management etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 24x7, be available to work after hours as needed and be in an on-call rotation.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

The University of Utah offers a comprehensive benefits package for eligible employees including:

• Excellent health, dental, and wellness coverage at affordable rates
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid holidays per year
• 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years
• Flex spending accounts
• Free transit on most UTA services
• Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities
• A wellness program to promote health and quality of life
• Learn more about the great benefits of working for University of Utah: benefits.utah.edu

For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: ;/strong>

Responsibilities

Information Technology Specialists IIIDesktop computer management for workstations and servers including updates, patches, upgrades and security.
Cross training of peer staff on special software, hardware, and procedures.
Troubleshoot, research, and resolve computer issues.
Windows server management, secure and support.
Inventory management.
Automative process scripting and implementation
Project management for client IT support processes
Computing needs assessment and consultation for hardware and software.
Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management.
Assist with network connectivity and security.
Printer support, connectivity, and troubleshooting.
Write and maintain Active Directory group policies and preferences.
Writing technical and how-to documentation
Virus or malware identification, removal, and cleaning.
Transport and Travel on and off campus for end user support and equipment installation.
Position is required to be on call to support the designated department and to have a 24x7 availability as needed.
Other duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Information Technology Specialists, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Preferences

Strong coordination, organization, time management, and communication skills.
Project management experience.
Powershell scripting experience.
Microsoft workstation and server with SCCM setup, configuration and maintenance experience.
Mac OS with Jamf management and configuration experience.
Networking experience.
ITIL Foundation Certification.
A+, MCSE, CCNA, Network+, or other applicable certifications.
MS SQL database administration.
Experience with VM server environments running MS Windows server platform.

Physical Requirements and Level of Frequency that may be required:
Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.

Type
Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112





Online reports may be submitted at oeo.utah.edu

For more information: ;/strong>
To inquire about this posting, email: or call .

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.