Senior Director, Communications

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Gainwell Technologies is seeking a dynamic and driven Senior Director of Communications to lead our external communications and reputation-building efforts. This individual will shape and elevate Gainwell's profile in the Medicaid technology and services space-positioning us as the trusted, modern partner to state agencies and public health leaders.

This role requires more than strong communication skills-it demands speed, agility, and a builder mindset. You'll be expected to act fast, think strategically, and execute with urgency. Whether securing high-impact media placements, shaping thought leadership, or managing issues with poise, you bring both executive polish and entrepreneurial energy.

The ideal candidate has a proven track record of rapidly raising brand visibility, managing agency relationships for scale, and building trusted narratives for executive stakeholders.

Your role in our mission

• Develop and execute a proactive communications strategy that builds trust, increases brand visibility, and enhances Gainwell's reputation with key public-sector and healthcare audiences.
• Drive thought leadership that positions Gainwell as a modern, mission-driven partner for Medicaid transformation-fast-tracking our presence in national and industry media.
• Move quickly from strategy to execution, using agency partners, rapid content development, and strong narrative instincts to seize timely opportunities.
• Craft compelling, high-impact communications for company leaders, including the CEO and CMO-LinkedIn posts, op-eds, remarks, and media soundbites.
• Develop a drumbeat of external messaging tied to news moments, policy shifts, and Gainwell's innovation efforts (e.g., AI, analytics, pharmacy carve-out, provider modernization).
• Partner with growth marketing, government relations, and campaign teams to embed messaging into events, campaigns, and legislative outreach.
• Oversee public relations agency relationships and drive media results across trade, national, healthcare, tech, and state policy press.
• Pitch and place stories that reflect Gainwell's unique value in the Medicaid space-particularly related to access, cost containment, and care quality.
• Serve as a key advisor and hands-on partner in issue response and reputation risk management.

What we're looking for

• 12+ years of experience in external communications, public relations, or corporate reputation, preferably in healthcare, technology, or the public sector.
• Demonstrated success rapidly raising the visibility and credibility of a brand or company.
• Expert writer and editor, with the ability to translate complex policy and technology topics into clear, compelling content.
• Comfortable working without direct reports; skilled at leading agency partners and collaborating across internal teams.
• Media savvy, deadline-driven, and motivated by outcomes, not process.
• Experience advising C-level executives and managing external reputational risk.
• Bachelor's degree required; Master's degree in Communications, Journalism, or Public Policy a plus.
• Familiarity with Medicaid, state government operations, or health tech policy preferred.

What you should expect in this role

• Fully remote position.
• Opportunity to travel through your work up to 20% of the time.

The deadline to submit applications for this posting is July 6, 2026.

The pay range for this position is $127,400.00 - $182,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.