Senior IT Support Engineer

Longmont, CO, US • Posted 6 hours ago • Updated 1 hour ago

Contract W2

On-site

$45 - $50/hr

INSPYR Solutions

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

ENTRA ID
AZURE AD
AZURE ACTIVE DIRECTORY
OFFICE 365
O365
O 365
EXCHANGE
OUTLOOK
DESKTOP SUPPORT
DESKTOP ADMINISTRATOR
IT SUPPORT

Summary

Title: Sr. IT Support Engineer
Location: Longmont, CO (Onsite daily - 80504)
Duration: Contract-to-Hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US.

Key Points:

This position will be onsite daily in Longmont, though there will be occasional travel to field locations near the Denver area
Strong skills in Microsoft technology, including M365 suite are a requirement in this position

Overview:
Responsible for providing technical support to the IT end-users across all levels in the organization. The candidate must have excellent interpersonal skills and be able to earn the trust of people at all levels of the organization.

Responsibilities:

Ensure systems remain operational in compliance with oversight guidelines
Triage IT Service Desk requests and determine the appropriate action(s) to resolve
Evaluate, install, configure, and deploy IT hardware, applications, systems software, products, and/orenhancementstoexistingapplicationsthroughouttheenterprisefollowing approved processes
Maintaining records of currently deployed hardware and software within the enterprise
Analyze IT incident reports and service requests to identify trends
Translate business requirements into technical specifications
Provide timely communication and status to stakeholders & supervisors
Collaborate with analysts, developers, and business system owners to test new programs and applications
Collaborate with support analysts and technicians to modify existing processes or develop new processes to support user requirements
Collaborate with other IT functional groups to ensure support is available for custom applications, websites, and SharePoint
Liaise with network administrators and software developers to ensure a positive end-user experience
Work independently and proactively in a business environment
Troubleshoot independently and resolve certain levels of IT support issues
Develop and create documentation and support materials for curriculum and instruction technologies
Ensure Compliance Guidelines are followed
Occasional travel to field sites within the Denver area, as needed

Experience and Education Qualifications:

Bachelor's degree preferred in computer science, business, finance, or equivalent major; or equivalent experience
3-5 years+ of experience working in a technical support role
Experience supporting a cloud-based Microsoft suite
Experience working with Windows desktop environment
Experience with SCCM/MECM and Azure/Intune Application Packaging
Experience working with Apple iOS, iPhone, iPad
Experience working with Android devices phones/tablets
Strong written and verbal communication skills
Excellent judgment, general business knowledge, and problem-solving skills
Proven experience interacting effectively with executives, stakeholders, internal customers, and co-workers under stressful and demanding situations
Critical thinking skills with the ability to visualize the big picture or manage tactical detail as required
ITIL Certification (Foundation and Service Desk) a plus

Our benefits package includes:

Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!

About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10228513
Position Id: 26-00894
Posted 6 hours ago

Company Info

About INSPYR Solutions

As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities.

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