Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role We are seeking an experienced Senior AV Engineer to join our team in configuring and provisioning video conferencing (VC) endpoints and AV devices to ensure fully functional VC systems. You will be responsible for defining, developing, and implementing global deployment standards, troubleshooting AV issues, and collaborating with cross-functional teams to enhance AV services and user experience.
You Will - Serve as the point of contact for AV Engineering in office deployment, move, add, change, and decommissioning projects.
- Configure, operate, and maintain AV equipment and associated solutions to ensure fully functioning VC systems.
- Define, develop, and implement standards, policies, processes, and procedures for audio-video services and conference systems, streamlining AV operations.
- Utilize QSYS, Google Meet, and Crestron systems to optimize and support AV solutions.
- Develop global standards for AV deployment, document operating procedures, issues, resolutions, and deployment guides, and design, code, test, and troubleshoot technology and configurations in conference rooms and custom AV deployment spaces.
- Develop testing processes to ensure AV changes/upgrades do not negatively impact key business use cases or user experience.
- Manage conferencing solutions, such as Google Meet, and provide expertise in telephony systems, conference room architecture, video/audio/web conferencing, and streaming.
- Train L1 and L2 AV Ops teams, serve as the last line of defense for AV support, and collaborate with IT and Workplace/D&C teams to execute office build-outs and ensure alignment with standards, processes, and procedures.
- Consider user feedback to improve AV services and enhance user experience.
- Design AV solutions, including creating detailed schematics, AV flow diagrams, infrastructure drawings, equipment layouts, and system diagrams.
You Have - 5 years of experience in audiovisual technology, unified communications, or information technology, with proficiency in audiovisual technologies, including an understanding of audio/video signal flow, AV equipment functionality, AV/IT control systems, and industry standards.
- Familiarity with AV integration principles, including system design, installation, and troubleshooting, and strong technical skills in configuring, troubleshooting, and maintaining AV systems and equipment.
- Understanding of networking concepts and protocols relevant to AV systems, such as IP addressing, VLANs, and streaming protocols.
- Knowledge of applicable codes and regulations, as well as audio, video, and control systems, and architectural and cabling requirements.
- Experience managing all phases of AV projects, from scope and budget to planning, design, installation, testing, and final walkthrough.
- Strong creativity and problem-solving abilities to quickly identify and resolve technical issues.
- Analytical skills to assess AV requirements, evaluate technical solutions, and present technical concepts to diverse audiences in clear and business-friendly terms..
- Strong organizational skills, including task prioritization and project management in a dynamic environment.
- Excellent verbal and written communication skills, with the ability to foster positive working relationships and develop collaborative working relationships within a diverse team environment.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$171,800 - $257,600 USD
Zone B:
$159,800 - $239,600 USD
Zone C:
$151,200 - $226,800 USD
Zone D:
$142,600 - $213,800 USD
Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.
Square makes commerce and financial services accessible to sellers.
Cash App is the easy way to spend, send, and store money.
Afterpay is transforming the way customers manage their spending over time.
TIDAL is a music platform that empowers artists to thrive as entrepreneurs.
Bitkey is a simple self-custody wallet built for bitcoin.
Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
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