Business Operations Analyst - Locals Only

Business Operations Analyst Simplified JD

Role Summary
The Business Operations Analyst in the Office of Data and Analytics (ODA) supports smooth day-to-day operations, budgeting, and planning. This role helps ODA use its resources effectively, improve processes, track performance, and work closely with other teams across the agency.

Key Responsibilities

Budget & Financial Support

• Track and manage ODA s budget.

• Prepare budget reports and submit finance-related deliverables on time.

• Advise leadership on how to best use funds for hiring and retaining staff.

Business Operations & Strategy

• Help design and implement business operations best practices.

• Support strategies that improve team efficiency and productivity.

• Assist with quality checks for ODA data products.

Performance & Reporting

• Develop and maintain metrics, dashboards, and reports to measure ODA performance.

• Prepare reports and presentations with findings and recommendations for leadership.

• Support agency strategic planning and KPI tracking with the Office of Performance Excellence.

Project & Process Support

• Coordinate and support high-priority business operations projects.

• Improve internal communications and workflows.

• Help test and implement new systems and procedures.

• Support IDOH data transformation initiatives.

Collaboration & Compliance

• Work closely with ODA leadership and other divisions.

• Advise on relationship management between ODA and other teams.

• Ensure compliance with HIPAA and data privacy regulations.

• Perform other assigned duties as needed.

Supervisory Role

• No direct reports.

• May lead projects and delegate tasks with guidance from senior staff.

Work Environment & Expectations

• Mix of independent and team-based work.

• Requires strong judgment, communication, and problem-solving skills.

• Office-based role with extended computer use.

• Work impacts ODA priorities and may influence broader agency initiatives.

Required Qualifications & Skills

Education & Experience

• Bachelor s degree or equivalent experience in business, operations, project management, or related field.

• 4+ years of experience in business operations analysis or project management.

• 4+ years working in a technical or data/analytics environment.

• 2+ years of budget management experience.

• 2+ years of DevOps experience.

Core Skills

• Strong analytical and critical-thinking abilities.

• Excellent written and verbal communication skills.

• Experience working with cross-functional teams.

• Ability to manage multiple priorities and build strong professional relationships.