Network and Telecommunications Specialist 1 (PCN 044035)

Salary: $2,918.25 Biweekly
Location : Anchorage, AK
Job Type: Full Time
Job Number: 54811
Department: Environmental Conservation
Division: Administrative Services
Opening Date: 07/31/2026
Closing Date: 8/14/2026 5:00 PM Alaska
Division: Administrative Services
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 19

Job Description
**Classification Notice**

This Position Description is currently being reviewed by the Division of Personnel & Labor Relations, Classification Section. Depending on the outcome of the allocation, this recruitment pool may or may not be utilized to fill this vacancy.
This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.
This position is being recruited for in Anchorage.
What you will be doing:

This position is responsible for providing independent technical support services to State of Alaska employees at the Department of Environmental Conservation in Anchorage. The incumbent troubleshoots and resolves hardware, software and network IT issues, tracking resolutions in a ticketing system. The position plans, implements, maintains, and decommissions servers to migrate to enterprise data solutions. Primary duties and responsibilities include:

• Junior Level Server and Infrastructure Support, utilizing VSphere and Azure tools
• Active Directory Administration
• Backup and Recovery Solutions
• Sharepoint Administrator
• Tier 2 Ticket Escalations
• Utilizing Microsoft Endpoint Configuration Manager for Images and patching
• Liaison between various teams, including Security, Networking and Platform Services
• Building and deploying Powershell Scripts for systems administration
• Cisco Meraki configuration and monitoring
• Licensing

Our organization, mission, and culture:

The mission of the Department of Environmental Conservation (DEC) is to conserve, improve and protect Alaska's natural resources and environment to enhance the health, safety, economic and social well-being of Alaskans. We at DAS IT Support work closely with several divisions at DEC to help achieve our mission.

The DAS IT Support section works as a team with OIT Telecom, Data Center, Strategy & Agency Services, and the State Security Office (SSO) to keep departments technologically operational and secure.
The benefits of joining our team:

We are a dynamic, diverse, high performing team with flexible schedules and camaraderie across worksites. You will have the opportunity to use your technical expertise to serve teams of skilled people who are dedicated to helping Alaskans in many diverse fields. There are opportunities to learn the dynamics of IT as well as how other business units rely on and utilize IT to meet goals. You'll gain experience supporting a wide variety of technologies, participate in meaningful technology projects, and working alongside experienced IT professionals.
The working environment you can expect:

This is an ever-changing environment. The State offers a solid benefit package that includes retirement and health insurance options and a competitive salary. Scenic walks, grocery stores, and restaraunts are all within walking distance of the office. Ample parking is available at no cost to the employee.
We are looking for a candidate that has experience in the following areas:

The Person we are looking for to fill this position will encapsulate the following desired competencies to contribute to the success of the DAS IT Support team:

• Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
• Technical Documentation: Knowledge of procedures for developing technical and operational support documentation.
• Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
• Computers: Knowledge of circuit boards, processors, chips, and computer hardware and software, including applications and programming.

Special Notice:

• A valid driver's license is required
• The ability to pass an APSIN security clearance background check.
• The ability to pass a Federal Tax Information security clearance background check

Minimum Qualifications
Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

• Configuration Management: Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components.
• Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
• Network Management: Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals.
• Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.

Equivalent to those typically gained by:

Training in computer science, information technology, computer engineering, or a similar field or experience in monitoring networks, documenting network problems, and providing technical support to network users.
Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information
DOCUMENTS REQUIRED AT THE TIME OF THE INTERVIEW

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors;
• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.
• A writing sample attachment is required at time of interview. Writing samples may include documentation such as user guides, training materials, research papers or blog post you have developed. A cover letter and/or resume will not be used to meet this requirement.

LEGAL EMPLOYMENTThe State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYPlease be sure to check our to determine if you qualify.

EDUCATIONTo verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

NOTE: The State of Alaska does not provide VISA Employer sponsorships.
WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or . If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'governmentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at:

EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1- or in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit:

Contact Information
For specific information about the position please contact the hiring manager:

Avery Grossardt

IT Manager




Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

01

Please select the items for which you have a proficient level of experience:

• PowerShell
• Endpoint Management Applications (MECM/Ivanti/Intune)
• Backup Recovery Solutions
• Windows Server OS
• Microsoft Exchange/Admin Center/Office 365
• Group Policy
• Active Directory

02

Which of the following best describes your proficiency level with troubleshooting software, hardware, and network issues?

• I do not have enough skills to meet the definition of the Basic level below.
• BASIC: Assess cable connections, uninstall & reinstall software, configure software settings, adjust display resolutions, change passwords, run basic diagnostic software, contact and coordinate with vendor support.
• INTERMEDIATE: Add or remove internal components, update firmware, troubleshoot using process of elimination, basic disassembly & reassembly of parts, check log files, identify internal components, use of device manager, diagnose printer issues.
• ADVANCED: Create & modify scripts to automate tasks, run advanced diagnostic software, assess network health and security, modify registry settings, troubleshoot and research driver issues, test and troubleshoot using a methodical approach, collaborate with more involved and integrated groups, use remote access diagnostic tools.

03

What is your proficiency level when it comes to your ability to work independently and prioritizing workloads while meeting deadlines?

• I have never been required to work independently and my supervisor sets the priority for all my tasks.
• BASIC: I have worked independently but the priority and deadlines are assigned via my supervisor.
• INTERMEDIATE: I often work independently and I do the majority of prioritizing my work. My supervisor sets the deadlines.
• ADVANCED: I mainly work independently with little to no supervision. Deadlines and priorities are set by me and I hold myself to them.

04

Please indicate your level of experience with Microsoft Active Directory (AD):

• I do not have enough skills in AD to meet the definition of the Basic level below.
• BASIC: Can do basic tasks like unlock or reset passwords.
• INTERMEDIATE: Can do all of the basic tasks plus - OU organization and OU permission management.
• ADVANCED: Can do all of the basic and intermediate tasks plus - Understands AD delegations and knows how to utilize them.

Required Question