Senior ServiceNow Platform Engineer / Application Developer
Diversified Technology, Inc.
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Job Details
Skills
- CAD
- ServiceNow
- REST
- Agile
- Application Development
- Business Rules
- JavaScript
- Orchestration
- Law
- Performance Tuning
- RESTful
- SAFE
- Scalability
- Scripting
- Software Design
- Testing
- Workflow
Summary
Role: Senior ServiceNow Platform Engineer / Application Developer
Location / Work Model: Onsite — Austin, TX
Duration: TBD and awaiting confirmation. Long-term engagement anticipated; candidates available for 12+ month assignments are preferred.
Target Rate: Please submit your best available rate with candidate profiles for consideration.
Overview
Seeking a senior ServiceNow engineer with deep custom development experience to support a strategic enterprise platform engineering initiative. This is not a configuration-focused role. The ideal candidate will bring strong engineering skills, custom application development experience, integration expertise, and the ability to design scalable solutions on the ServiceNow platform.
Key Responsibilities
Platform Engineering & Custom Development
- Design and develop custom ServiceNow applications and platform capabilities.
- Build reusable platform components, services, and APIs.
- Develop custom Workspace experiences, widgets, and user interactions.
- Design scalable, maintainable, and upgrade-safe solutions.
- Support platform performance optimization and engineering best practices.
Integration & Solution Development
- Design and develop REST/API-based integrations.
- Build and maintain integrations between ServiceNow and external platforms.
- Implement automation, orchestration, and workflow solutions.
- Troubleshoot complex platform, application, and integration issues.
Technical Delivery
- Develop high-quality JavaScript, Script Includes, Business Rules, Flow Designer solutions, and other advanced platform capabilities.
- Participate in architecture and solution-design discussions.
- Support code reviews, testing, deployments, and production-readiness activities.
- Apply sound development standards and engineering practices.
Required Skills
- Strong hands-on ServiceNow engineering and development experience.
- Custom application development on the Now Platform.
- Advanced JavaScript and ServiceNow scripting.
- REST APIs and integration development.
- Workspace development and custom user experiences.
- ServiceNow platform engineering.
- Workflow automation and Flow Designer.
- Performance tuning, scalability, and troubleshooting.
- Experience designing reusable custom components and solutions beyond out-of-the-box ServiceNow capabilities.
- Agile delivery experience.
Preferred Qualifications
- Experience building custom ServiceNow applications at enterprise scale.
- Experience in complex, highly integrated ServiceNow environments.
- Experience developing reusable platform services and components.
- Strong understanding of performance, scalability, maintainability, and platform engineering best practices.
- ServiceNow Certified Application Developer (CAD) or equivalent certifications.
Ideal Candidate
We are specifically looking for deeper engineering capability rather than basic ServiceNow configuration skills or keyword matching. The ideal candidate is a senior-level ServiceNow engineer who can demonstrate hands-on custom development depth, explain how they have engineered scalable solutions on the platform, participate meaningfully in architecture discussions, and independently solve complex technical problems.
Pay rate:
Please click on the link below for our company benefits
DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
- Dice Id: dti
- Position Id: 26-00368
- Posted 1 hour ago
Company Info
38 Year Heritage of Service
Diversified Telecommunications Inc., (DTI) was founded in 1985, as a pay phone provider. Knowing the needs of the communities it served brought DTI early success. Because DTI was an independent payphone company with lower overhead, it was able to offer a much larger percentage of the phones’ revenues to retailers than bigger providers, such as Illinois Bell, could offer. With the proliferation of cell phones, the pay phone business began to dwindle. Looking ahead DTI had already begun exploring the information technology services arena and found two areas in which to expand their business.
Expanding into Network and IT Consulting
The first area of expansion was in network infrastructure. This included network cabling, which was a logical extension of the phone business. With the growth of business networks, it was a smart move. DTI has been offering network cabling, including network design, pre-project planning, structured cabling systems and on-site technicians, since 1994. Based on the success of the network infrastructure business, Diverse Technologies, Inc. was created in 2008 to provide network communication technicians from I.B.E.W. Local 134, project managers, project coordinators and of course account managers to offer an expanded set of Network Services to help ensure clients expectations were exceeded from beginning to end.
The second area of expansion is IT Consulting, including ERP implementations, software application design and development, computer programming, project management and supplemental staffing. DTI saw that a project often required additional sets of hands or skill sets our client did not have on staff. As opposed to hiring additional staff, they looked to DTI to fill their needs. The division, originally developed to support client needs for project assistance in 1996, grew into the establishment of Diversified Technology, Inc. in 2007.
Adjusting to a Changing Market
Into the 2000s, DTI grew at an incredible rate. It was recognized twice by the Inner City 100 as one of the fastest growing inner-city companies in America. DTI’s client list included some of the top organizations headquartered in Chicago, such as Amoco, Ameritech, and Quaker Oats. But a series of mergers and acquisitions, with corporate decisions now being made outside Chicago, resulted in DTI losing some of its large, long-term clients. Therefore, DTI transitioned once again, balancing its portfolio to include more clients in the government and education industries that aren’t susceptible to mergers and acquisitions by out-of-state corporations, developing strong relationships with some of the largest system integrators and software providers in the business, and providing its service offerings to organizations throughout the country.
Focusing on Specific Industries and Partners
Today, DTI has three services: IT Consulting, Advisory, and Network Services. Advisory is the newest offering, where DTI can provide advisory services for project management, quality assurance, and organizational change management that are software agnostic. While it supports many industries, DTI is focused on Energy, state and local government/education (SLED), and Financial Services. Its experience working with energy firms includes ERP systems, smart meters, and integrating systems to accommodate mergers and acquisitions. Its SLED practice supports state and local governments, including a specialization in transit authorities, along with the needs of K-12 as well as higher education. For financial services organizations, such as JP Morgan Chase, DTI provides IT Consulting and Advisory services.
DTI has built strong relationships with its clients, large system integrators such as Accenture, Deloitte, PwC, and IBM, and software providers such as Oracle, SAP and ServiceNow. DTI has realized significant growth over the last few years following this strategy.
DTI continues to innovate and adjust to the market. It provides its clients high quality services at a reasonable price by recruiting and retaining highly desirable talent, keeping its overhead costs low with a lean and agile infrastructure, and striving to exceed its clients’ expectations.
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