AVaaS Service Delivery Manager

Boston, MA, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
12 Months
No Travel Required
On-site
Depends on Experience
Company Branding Image
Fitment

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Job Details

Skills

  • AVaaS

Summary

AVaaS Service Delivery Manager (Audio Visual as a Service)
Boston, MA - Onsite
 
Role Summary:
Accountable for end-to-end AVaaS delivery including transition, operations, governance
 
Roles & Responsibilities:
Lead global AVaaS program delivery (design → transition → steady state)
Own SLA performance, service quality, and financial management
Drive transition planning, risk management, and vendor coordination
Interface with Organization leadership for governance, reporting, and escalations
Ensure alignment with AV standards, security, and compliance
Manage OEM/vendor ecosystem & transition risks
Oversee event, studio, and VIP support delivery

 
Key Skills:
Managed services / AVaaS delivery at enterprise scale
Multi-vendor coordination across global sites
SLA/KPI management and service optimization
Executive stakeholder communication (VIP environments)

 
Certifications (Preferred):
PMP / PRINCE2
ITIL Foundation / Intermediate

 
Education:
Bachelor’s in Engineering / IT / Business
MBA (preferred)
 
 
Thanks & Regards...
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10374872
  • Position Id: 35318-43206-
  • Posted 7 hours ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.



Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.


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