Smksoft
Smksoft

HR Technology Data & Reporting Analyst

Hybrid in Vienna, VA, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
Hybrid
$50 - $60/hr
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Job Details

Skills

  • ("Oracle Fusion HCM" OR "Oracle HCM Cloud") AND ("ServiceNow HRSD" OR "HR Service Delivery") AND ("Azure DevOps" OR ADO) AND ("Power BI" OR Tableau) AND ("Executive Dashboard*" OR "Executive Reporting") AND ("Data Integration" OR "Data Aggregation") AND ("HR Technology" OR HRIS OR HCM) AND ("Trend Analysis" OR KPI OR Metrics OR SLA)

Summary

Description

This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automated reporting processes to reduce manual effort, and develop actionable insights that drive measurable improvements in service delivery.

This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement.

Responsibilities

Data Integration & Aggregation

  • Consolidate and integrate data across HR Technology platforms, including:

    • Oracle Fusion HCM

    • ServiceNow (HRSD)

    • Azure DevOps (ADO)

    • Adobe Experience Manager (AEM)

  • Design and deliver reporting solutions that highlight:

    • Operational performance (intake trends, incidents, SLAs)

    • Platform health and system usage metrics

    • Executive-level summaries for leadership reporting

  • Develop data visualizations that are clear, compelling, and actionable

  • Deliver insights tailored to both executive leadership and operational teams

ADO & ServiceNow Reporting Expertise

  • Develop reporting across:

    • ADO (epics, features, user stories, throughput, velocity)

    • ServiceNow (cases, incidents, requests, trend analysis, resolution metrics)

  • Analyze data to identify:

    • Trends and patterns

    • Operational gaps

    • Opportunities for process improvement

AI-Driven Insights & Automation

  • Leverage AI tools and techniques to:

    • Automate data aggregation and reporting processes

    • Surface predictive insights and trends

    • Improve data quality and reporting efficiency

  • Recommend innovative approaches to enhance reporting capabilities and scalability

Stakeholder Engagement

  • Partner closely with CLIENT TEAM and cross-functional teams to:

    • Gather and clarify reporting requirements

    • Translate business questions into analytical frameworks and outputs

    • Present insights and recommendations in a clear, business-friendly manner

Qualifications

Required

  • 5+ years of experience in data analytics, reporting, or business intelligence

  • Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred)

  • Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools)

  • Experience integrating and aggregating data across multiple systems

  • Strong analytical and problem-solving skills with attention to detail

  • Ability to communicate complex data insights to both technical and non-technical stakeholders

Preferred

  • Experience working in HR Technology or enterprise platforms

  • Familiarity with AI/ML tools for data analysis or automation

  • Experience with executive-level reporting and dashboard creation

  • Knowledge of Agile metrics and delivery reporting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1d4c47
  • Position Id: JP00017159
  • Posted 2 hours ago

Company Info

About Smksoft

SMKSoft offers consulting and delivery service to enable digital transformation for business needs that offers a low-risk, predictable, assured standards and
cost competitive choice for implementing or upgrading solutions.
SMKSoft provides services to different industries such as Banking, Insurance, Healthcare, Manufacturing , Retail , Pharma and Government Service (Federal and Local) as well.

The team comprises of engineers and project managers with software Implementation and domain expertise to help you effectively deploy the solutions. SMKSoft understands the complexities and risks associated with IT implementation projects.

Our experience with utilities around the world has secured a proven track record of implementation success with teamwork at the heart of SMKSoft s approach. Hand pick the right technology to support your business needs and future direction is a critical step to take your business to the next level. With a solid strategy in hand and innovation ideas, including reference architectures, business cases and other innovative strategies , It is time to implement that innovative vision and prepare for operational success. 

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Sai Aleti

Recruiter @ Smksoft
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