Overview We are seeking a Dispensing as a Service (DaaS) Application Engineer with deep expertise in API driven dispensing systems and Workload Balancing (WLB). This role supports a mission critical, on premises dispensing platform and assist with migration to Microsoft Azure.
A core responsibility is managing high volume WLB disposition flows?including create, cancel, update, reroute, and exception handling?while ensuring accurate prescription (Rx) order flow across five downstream applications. The role requires strong Java backend development, observability, ServiceNow integration, and the use of AI powered automation to enhance operational support.
Key Responsibilities
? Design, develop, and maintain API centric DaaS services, with a strong focus on WLB disposition logic
? Implement and support WLB flows for create, cancel, update, reroute, and exception handling
? Lead the on premises to Azure migration for dispensing services and order flow logic
? Build and support Java based backend services and integration APIs
? Analyze and trace the Rx order lifecycle across multiple downstream systems
? Troubleshoot WLB failures, routing issues, and cross system discrepancies
? Develop AI/ML powered alerting, anomaly detection, and automated remediation for dispensing workflows
? Create and maintain Splunk and Dynatrace dashboards, alerts, and health metrics for APIs and WLB performance
? Integrate DaaS workflows with ServiceNow (incident, problem, and automation)
? Document APIs, workflows, disposition logic, runbooks, and operational processes
Required Qualifications
? 5+ years of experience in software or application engineering
? Strong proficiency in Java with API first architectures
? Solid foundation in Data Structures, Algorithms, Object Oriented Programming, and System Design
? Experience building microservices, distributed systems, event driven architectures, and high throughput services
? Hands on experience with workload balancing or routing engines (create/cancel/update flows)
? Ability to trace and analyze Rx orders across multiple downstream applications
? Strong experience with Microsoft Azure (App Services, Functions, AKS, SQL, Key Vault, etc.)
? Expertise in Splunk, Dynatrace, and log based troubleshooting
? Experience integrating with ServiceNow workflows
? Familiarity with CI/CD pipelines (GitHub Actions or Azure DevOps)
? Strong debugging skills across distributed systems
Preferred Qualifications
? Experience using AI/ML for intelligent alerting or automated L1/L2 support
? Experience with Kubernetes and containerization
? Infrastructure as Code experience (Terraform, Bicep, ARM)
? Background in pharmacy, PBM, or dispensing systems
Soft Skills
? Strong analytical skills for complex WLB routing and dispensing workflows
? Clear communication with both engineering and dispensing operations teams
? Excellent documentation practices
? Ability to work independently during US business hours
Why This Role Matters
Workload Balancing and API accuracy are critical to safe, timely prescription dispensing. This role ensures end to end Rx order integrity, reliable WLB operations, and a successful transition to a cloud native Azure dispensing platform.
Benefits:York Solutions Offers a generous benefits package for eligible full-time employees:
- BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
- Delta Dental plan with 2 free cleanings and insurance discounts
- Eye Med Vision with annual check-ups and discounts on lens
- Life and Accidental Death Insurance paid by company
- John Hancock 401(k) Retirement Plan with discretionary company match
- Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
- Flexible work environment with some remote working opportunities
- Strong fun and teamwork environment
- Learning, development, and career growth
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