SAP SD & CS Analyst - Initial Remote

Hybrid in Erie, PA, US • Posted 3 days ago • Updated 7 hours ago
Contract W2
6 Months
Hybrid
$78 - $80/hr
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Job Details

Skills

  • SAP SD
  • SALES & DISTRIBUTION
  • SAP CS
  • CUSTOMER SERVICE
  • SALES ORDERS

Summary

Senior Digital & IT Analyst – SAP SD & CS
Erie, PA (Remote during contract then 4 days onsite) 
Duration 3-6 months contract to hire Perm

(Remote during contract then candidates need to relocate to Erie, PA before converting to full-time employees)

The manager is ready to interview and make offers ASAP.
one video interview to hire, with candidates potentially able to start within 2 weeks.
Coming from a manufacturing organization, full ECC to S4 migration experience are both the preferred/plus 

Position Summary
We are seeking an experienced Senior SAP Order to Cash (O2C) & Customer Service specialist to lead, design, configure, and support SAP ECC solutions across the full OTC lifecycle, including sales order management, pricing, delivery, billing, credit management, returns, intercompany sales, and integration with finance, logistics, and supply chain processes. This role partners business stakeholders, IT teams, and external vendors to deliver scalable, compliant, and efficient SAP solutions that support global business operations.

Responsibilities
· Lead SAP OTC process design, configuration, testing, deployment, and support across SAP ECC environments.
· Partner with business stakeholders to gather requirements, analyze current-state processes, and define future-state solutions.
· Configure and support core SAP SD & CS functionality, including:
· Sales orders
· Pricing and condition techniques
· Availability check and ATP
· Delivery & Shipping processing
· Billing and invoicing
· Returns management, Credit and debit memo processing
· Output management
· OTC Master Data
· Support integrations between SAP SD and related modules, including FI/CO, MM, PP, Stockroom management, GTS, and CRM/eCommerce platforms.
· Design and support end-to-end OTC processes such as quote-to-order, order fulfillment, billing, revenue recognition, and accounts receivable integration.
· Lead or participate in SAP ECC rollout, enhancement, and optimization initiatives.
· Collaborate with technical teams on ABAP development, integration design, middleware, EDI, APIs, and data migration.
· Develop test scripts, support all testing cycles (UNT/SIT/RGR/UAT), provide end-user training, documentation, and post-go-live support.
· Support cutover planning, go-live execution, hyper care, and post-production stabilization.
· Troubleshoot production issues, perform root cause analysis, and deliver timely resolutions.
· Ensure SAP solutions comply with internal controls, audit requirements, and enterprise architecture standards.
· Experience working with ServiceNow or similar ticketing system.
Qualifications

· Bachelor's degree, Supply Chain, Business, Engineering, or a related field.

· 15+ years of SAP functional experience in SAP SD / Order-to-Cash / Customer Service.

· Strong hands-on configuration experience in end-to-end O2C processes SAP SD, Stockroom, CS and related Sales & Service processes.

· Experience with at least three full SAP implementations or major rollout projects – Greenfield, Brownfield, Bluefield.

· Strong experience with SAP configuration across order management, pricing, delivery, billing, and customer master processes.

· Strong cross functional knowledge of dependencies with other Logistics & Accounting processes & modules.

· Ability to write clear functional specifications and work effectively with technical teams.

· Strong analytical, problem-solving, communication, and stakeholder management skills.

· Experience working in global engineering matrixed organizations that entails manufacturing,
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10106862
  • Position Id: 26-08211
  • Posted 3 days ago

Company Info

About Apolis

Founded 1996, RJT Compuquest, Inc. is an ERP and IT consulting services provider focused on providing innovative and successful business solutions. We are capable of working across all technology platforms, operating systems and infrastructures. RJT has experience in performing implementations, technical and functional upgrades, optimization projects, and full service staffing.

RJT consultants have real world experience across a broad spectrum of industries and can apply that knowledge to best face your business needs. Our recruiting process selects only the most highly qualified individuals for your project. If we cannot find the best consultant for your project, then we have a large pool of third-party consultants that we recruit from to ensure your business needs are met.

Our consultants have up to twenty years of business experience and an average of more than six years of IT and ERP experience. This means that the project team not only understands how systems work, they also understand how the technology impacts the business processes of organizations. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. The RJT team is committed to this goal.

When you leverage our exceptional recruiting and management capabilities and unparalleled client service skills, you take the most important step toward accomplishing your business goals. As a trusted advisor to companies of all sizes, we make it our business to become a specialized, physical extension of your team. We listen to your goals, assess your needs, and then take the steps necessary to achieve your objectives. Built on long-term, trusted client and employee relationships, RJT strives to consistently and efficiently plan, execute and deliver high quality services and results.

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