Deskside Support Technician

Windows 10/11 Deskside Support Technician (Onsite)

Contract Length: 12 months (with possible extension)
Location: Onsite (corporate office environment)
Type: Full-time, Deskside Support

Position Overview

We are seeking an experienced Windows 10/11 Deskside Support Technician to provide onsite technical support for a growing corporate office environment. This role involves direct end-user support, hardware/software troubleshooting, workstation deployments, asset management, and participation in steady-state deskside operations.
The ideal candidate has strong customer service skills, corporate support experience, and the ability to work both independently and as part of a technical team.

Key Responsibilities

Workstation Support

• Provide hardware and software break/fix support for Windows 10/11 systems.
• Perform IMAC services: Installs, Moves, Adds, and Changes.
• Image, configure, and deploy systems in support of break/fix and new setups.
• Support common peripherals (printers, monitors, keyboards, mice, etc.).
• Install customer-approved software outside the standard base image.
• Troubleshoot end-user issues related to network adapters, wireless, and VPN connections.

Asset Management

• Asset tagging and documentation.
• Asset recovery and proper disposal according to internal procedures.
• Package and prepare mobile devices for return or disposal.
• Direct users to device return processes and support standard check-in/check-out workflows.

Customer-Focused Support

• Provide high-quality customer service at the onsite Tech Bar / Client Center.
• Maintain accurate updates in ITSM/ticketing systems.
• Ensure timely follow-up and issue resolution to maintain user satisfaction.
• Shadow existing deskside staff and transition into steady-state operations.

Mobile Device Support

• Assist with setup and support for iOS and Android devices (email, cloud sync, basic configurations).

Job Type & Location
This is a Contract position based out of York, NE.
Pay and Benefits
The pay range for this position is $17.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in York,NE.
Application Deadline
This position is anticipated to close on Mar 31, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.