Remote :: MS D365 Marketing Solution / Technical Architect

REMOTE OPPORTUNITY

MS D365 Marketing Solution / Technical Architect

We are seeking a seasoned Technical Architect to lead the endtoend architecture, design, and technical delivery of Dynamics 365 Marketing (Customer Insights Journeys). This role ensures scalable, secure, and highperforming marketing solutions integrated across CRM, data, and enterprise systems.

Key Responsibilities

• Own the technical architecture for D365 Marketing, including data models, integrations, and platform governance
• Design scalable customer journey frameworks, realtime event triggers, segmentation pipelines, and personalization models
• Lead technical solutioning across Dataverse, Power Platform, Customer Insights Data, and external systems
• Define integration patterns (APIs, connectors, eventbased architecture) with CRM, ERP, websites, and MarTech tools
• Ensure compliance with security, privacy, and regulatory requirements (GDPR, CANSPAM, HIPAA, etc.)
• Oversee technical delivery, code reviews, performance tuning, and environment management
• Guide BA, functional, and development teams with best practices and architectural standards
• Stay ahead of Microsoft roadmap updates and recommend platform enhancements

Required Skills & Experience

• Deep technical expertise in Dynamics 365 Marketing / Customer Insights Journeys
• Strong knowledge of Dataverse, Power Platform, Azure services (Functions, Service Bus, Logic Apps), and integration frameworks
• Experience designing scalable marketing architectures, realtime journeys, and datadriven personalization
• Handson experience with APIs, eventdriven systems, identity management, and security models
• Proven ability to lead technical teams and collaborate with marketing, sales, and IT stakeholders

Preferred Qualifications

• Experience in large enterprise or regulated industries
• Knowledge of D365 Sales, Customer Insights Data, and Azure DevOps
• Microsoft certifications in Dynamics 365 , Azure

Thanks,

IT First Source