Business Systems Analyst

Hybrid in Waterford, MI, US • Posted 1 day ago • Updated 1 day ago
Contract W2
Contract Corp To Corp
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Job Details

Skills

  • ServiceNow
  • Webex Calling
  • Microsoft 365
  • Clarity
  • Ima

Summary


Title: Business Systems Analyst

Location: Waterford, MI (2 days on-site)

Job Description

We are seeking a self-motivated Business Systems Analyst to support projects across Infrastructure Services, including Networking, Server, Workstation Services, Microsoft 365, VoIP Telecommunications, and the Service Center teams. The successful candidate will own project assignments and use strong communication and analytical skills to ensure deliverables meet project specifications.


Responsibilities

Evaluate the data to underpin the project requirements and the technology solutions.

Document technical requirements to help ensure project deliverables fulfill specifications.

Support testing and implementation of technology solutions.

Research and develop procedures to improve current systems.

Provide training and support to users.

Prepare the RFPs and the contract scopes of deliverables.

Work with the Infrastructure Services teams throughout project delivery.



Requirements

Required Qualifications

Strong experience using the Microsoft 365 productivity suite.

Experience in data analytics.

Strong communication, analytical, and problem resolution skills.

Ability to work independently and take ownership of project assignments.


Preferred Qualifications

Experience dealing with contracts and Requests for Proposals.

Experience with the Webex Calling platform or Telecommunications Expense Management.

Experience with ServiceNow integrations, including Asset Management, Inventory Management, and CMDB discovery.




Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90973352
  • Position Id: 182000002145020
  • Posted 1 day ago

Company Info

About Infinitice, LLC

INFINITCE is a data and analytics-focused consulting firm dedicated to helping organizations transform data into clarity, intelligence, and measurable business value.

We specialize in Data Strategy, Data Governance, Data Integration, Data Analytics, AI-Ready Data, and IT Staff Augmentation — enabling businesses to operate with confidence, agility, and precision.

Our guiding philosophy is simple:
Smarter Data. Faster Decisions.
 
Our Mission
To empower organizations with trusted, well-governed, and AI-ready data that drives smarter decisions, operational efficiency, and sustainable growth.

Our Vision
To be a trusted partner for organizations seeking to modernize their data and analytics capabilities — where data becomes a strategic asset, decisions are insight-driven, and technology investments deliver real business outcomes.
 
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