Azure Virtual Desktop (AVD) Engineer - (Infrastructure / End-User Support)

Job Title: Azure Virtual Desktop (AVD) Engineer (Infrastructure / End-User Support)

Location: Phoenix, AZ (Hybrid 2 Days in a week)

Duration: Long Term Contract

Need Skills: Azure Virtual Desktop (AVD) and FSLogix

Job Description:

We are looking for a skilled Azure Virtual Desktop (AVD) Engineer with strong infrastructure expertise and hands-on experience in end-user support. The ideal candidate will be responsible for managing and optimizing AVD environments, supporting enterprise users, and ensuring a secure, high-performing virtual desktop infrastructure.

Key Responsibilities

• Design, deploy, configure, and manage Azure Virtual Desktop (AVD) environments.
• Administer session hosts, host pools, application groups, and user profiles (FSLogix).
• Monitor performance, availability, and capacity planning of AVD infrastructure.
• Provide L2/L3 end-user support for virtual desktop-related issues.
• Troubleshoot login, profile, connectivity, latency, and application performance issues.
• Manage Windows Server and Windows 10/11 multi-session environments.
• Implement security best practices including conditional access and MFA.
• Perform patch management and system updates.
• Collaborate with networking, security, and cloud teams for issue resolution.
• Maintain documentation and standard operating procedures.

Required Qualifications

• 5+ years of experience in Infrastructure / End-User Computing support.
• Strong hands-on experience with Azure Virtual Desktop (AVD).
• Experience with Microsoft Azure, Active Directory, and Entra ID.
• Knowledge of FSLogix profile management.
• Experience with Windows Server and desktop OS administration.
• Good understanding of networking concepts (DNS, VPN, firewalls).
• Experience with monitoring tools and troubleshooting performance issues.
• Strong customer-facing and communication skills.
• Ability to work onsite in Phoenix.

Preferred Qualifications

• Microsoft Azure certifications.
• Experience with Intune / Endpoint Manager.
• Knowledge of Citrix or VMware Horizon (nice to have).
• Experience supporting enterprise-scale virtual desktop environments.