Elite IT Solutions inc
Elite IT Solutions inc

Senior Software Support Engineer

Hybrid in Columbus, OH, US • Posted 16 hours ago • Updated 16 hours ago
Full Time
No Travel Required
Hybrid
$140 - $150/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Ruby on Rails
  • React
  • TypeScript
  • SQL/PostgreSQL

Summary

Senior Software Support Engineer

Hybrid in Columbus, OH

  • 5+ years of experience in software engineering, application support, or production support within a SaaS environment.
  • Strong hands-on troubleshooting and debugging skills across application code, databases, and infrastructure.
  • Experience with Ruby on Rails, React, TypeScript, SQL/PostgreSQL, and familiarity with AngularJS.
  • Experience with Git, CI/CD pipelines, code reviews, logging, monitoring, and root-cause analysis.
  • Working knowledge of AWS, Docker, Kubernetes, and authentication/SSO technologies.
  • Experience leveraging AI-assisted development tools such as GitHub Copilot, Claude, or similar technologies.
  • Strong analytical thinking, technical ownership, and the ability to prioritize and resolve customer-impacting issues.
  • Excellent communication skills and the ability to collaborate across technical and nontechnical teams.
  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91135062
  • Position Id: 465-21326-1793887708
  • Posted 16 hours ago
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