Business Systems Analyst

Job#: 3023744

Job Description:

Business Systems Analyst

Description

To coordinate and conduct moderately complex system analyses through data acquisition and modeling. To Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, as well as provides support to business operations and processes under general supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a moderate degree of latitude. Work with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using working knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology.

Responsibilities

Evaluate operational efficiency and effectiveness

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

Develop, recommend and document adjustments to workflow to streamline processes

Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

Involved in cross-organizational task groups concerning new automated systems, products and/or services

Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

Interact with other ISD staff, business units (end users) in problem resolution efforts

Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

Implement new/enhanced products, services and/or operational changes

Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

Interpret results of analysis; present recommendations, alternatives and implications

Write requirements and define editorial workflow for business owner projects

Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

Ensure preventative, detective, and corrective controls are properly identified and documented

Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

Report testing activity including time spent, testing time lost and discrepancies found

Apply and communicate changes and new trends in systems/technology

Represent the business unit in identifying, analyzing and communicating system solutions

Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

Research emerging technologies and recommend solutions that align with business goals

Monitor performance of systems to ensure continued systems efficiency

Collaborate with key partners in development and delivery of solutions

Perform other duties as assigned

Qualifications

Experience in problem resolution including determining root cause, scope and scale of issues

Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

Experience in leading collaborative work teams

Experience in leading projects and/or initiatives of small to medium scope

Experience in managing multiple priorities independently and/or in a team environment to achieve goals

Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.

Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

Experience in SQL and VBA database languages

organizational Project Portfolio Management (PPM) knowledge

organizational products, services, programs, policies and procedures Bank Secrecy

Effective research, analytical, and problem solving skills

Effective organizational, planning and time management skills

Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Effective skill interpreting and synthesizing large amounts of information

Effective verbal and written communication skills

Advanced word processing and spreadsheet software skills

Effective database and presentation software skills

Effective skill identifying and analyzing business requirements and recommending solutions

Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.