Service Manager Lead (ITSM)

Job Summary Seeking an experienced SMO Lead who will be responsible for establishing, governing, and continuously improving the Service Management framework across IT services and suppliers. The role will ensure effective adoption of ITIL practices, operational excellence, KPI-driven service performance, and enhanced customer experience. The SMO Lead acts as the central point for service governance, service performance management, process ownership, supplier management coordination, reporting, c

Service Manager Lead (ITSM) Vancouver, WA - Onsite Contract to Hire Experience: 7 to 12 Years Please share the resume at aravindatburgeonitsdotcom Job Summary Seeking an experienced SMO Lead who will be responsible for establishing, governing, and continuously improving the Service Management framework across IT services and suppliers. The role will ensure effective adoption of ITIL practices, operational excellence, KPI-driven service performance, and enhanced customer experience. The SMO Lead

Service Manager Lead (ITSM) Vancouver, WA Onsite Health Care Service-Now Tool Exp Job Summary Seeking an experienced SMO Lead who will be responsible for establishing, governing, and continuously improving the Service Management framework across IT services and suppliers. The role will ensure effective adoption of ITIL practices, operational excellence, KPI-driven service performance, and enhanced customer experience. The SMO Lead acts as the central point for service governance, service perfor

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very