You can mention that this role with likely be for our Customer Delivery Experience and Vending and Market teams. Heavy on the Operator side of things. The Scrum Master (Team Coach) will work with a very established product delivery team on t Vending and Market team but also a lot of opportunities for new functionality that we are hoping to roll out in the next year. The team has a PO that is not new to the team but that is new to the role so will need agility support and the other teams on the Customer delivery side we have Product managers who work with the lines of business but they are smaller scrum teams and have non-traditional ceremonies due to most of the work being done offshore.
The ideal candidate should be comfortable stepping into and established team and learn where to add value - be very proactive and communicative bridging the gap between Stakeholders, PMs. POs and the team. The candidate should also be comfortable with support in a nontraditional agile sense - whether that be a spokesperson for the scrum teams with Stakeholders or learning the products well. In short, they need to be Agile in a growing ART and role with a lot of potential for growth withing the role itself.
Primary Responsibilities:
Focused on unattended retail solutions for clients and consumers across the US. The Scrum Master is responsible for leading, facilitating, and motivating the Scrum Teams to achieve a high level of performance and quality in delivering agile products that provide exceptional business value to users. This role will be responsible for serving several concurrent high visibility product teams using the Scrum methodology in a fast-paced environment across many lines of business.
The Scrum Master is a servant leader to the Scrum Team, Product Owner and organization who serves by upholding Scrum as prescribed by the Scrum Guide and provides coaching at all levels in an emerging agile environment. Candidates should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for agile practices and emerging technologies. In addition to being a seasoned, well-trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
The Scrum Master will be responsible for:
Serving the Scrum Team by resolving impediments, helping the team to focus on creating value each Sprint and providing continuous coaching on how to apply Scrum methodologies
Serving the Product Owner by helping to manage the Product Backlog as needed, assisting in clearly communicating goals and work items to the Scrum Team, and facilitating communication between the Scrum Team and its stakeholders when necessary
Facilitating collaboration cross-team where dependencies exist
Ensuring the team holds all Scrum Events including Sprint Planning, Daily Stand Up, Sprint Review and
Sprint Retrospective in a productive way within the prescribed timebox
Monitoring key metrics on the team s performance to drive understanding of velocity and increase
overall effectiveness
Ensuring all artifacts are transparent to the organization and stakeholders to promote quick and
collaborative decision making
Helping teams take feedback from the Sprint Retrospective and turn it into process improvement
items
Ensuring teams are adhering to the Definition of Done
Working in collaboration with the Agile Delivery Manager and other members of agile leadership to
promote continued growth and maturity of agile practices within the organization
Assisting in managing applications and products throughout agile development lifecycle, ensuring
business relevance, adoption, and continuous improvement
Fostering an environment of trust within the Scrum Teams that promotes the values of Scrum
Qualifications:
Minimum 5+ years of experience as a Scrum Master
Agile practitioner mindset with an understanding of common Agile practices, service-oriented
environments, and iterative development practices
Ability to apply Scrum methodologies to help solve complex problems
Minimum 8 years of experience in IT full development life cycle
Demonstrated track record of successful ability to manage large and complex software implementations
Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
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