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ServiceNow Software Engineer

Remote • Posted 3 hours ago • Updated 3 hours ago

Contract W2

Remote

Eliassen Group

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Product Ownership
Process Modeling
Life Insurance
Continuous Improvement
Data Mapping
Dashboard
FFIEC
Internal Auditing
Documentation
Cross-functional Team
IT Service Management
Security Operations
Finance
IT Operations
Configuration Management Database
Workflow
Tripwire
Mainframe
IBM DB2
FIM
Management
ITIL
Event Management
Analytical Skill
Problem Solving
Conflict Resolution
ROOT
Corrective And Preventive Action
Reporting
Auditing
JavaScript
Enterprise Software
ServiceNow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Product Ownership
Process Modeling
Life Insurance
Continuous Improvement
Data Mapping
Dashboard
FFIEC
Internal Auditing
Documentation
Cross-functional Team
IT Service Management
Security Operations
Finance
IT Operations
Configuration Management Database
Workflow
Tripwire
Mainframe
IBM DB2
FIM
Management
ITIL
Event Management
Analytical Skill
Problem Solving
Conflict Resolution
ROOT
Corrective And Preventive Action
Reporting
Auditing
JavaScript
Enterprise Software
ServiceNow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
Hybrid in Cincinnati, OH or Remote

Our client seeks a leader to run and improve an enterprise Unauthorized Change Detection program. The role will consolidate detection signals from ServiceNow, Tripwire, and mainframe sources into a single ServiceNow workflow, automate reconciliation to approved changes, and drive investigation and remediation. The position will partner across Change Enablement, Security, Infrastructure, Applications, and Mainframe teams, align with ITIL 4 practices and financial-sector expectations, and prepare evidence for audit and regulatory exams. The ideal candidate blends product ownership, process design, and hands-on ServiceNow and detection-tool experience.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

JN -44

Responsibilities:

Run and manage the Unauthorized Change Detection program, including strategy, governance, metrics, and continuous improvement.
Consolidate detection sources into a unified ServiceNow workflow and dashboard, ingesting external events into the ServiceNow Event table.
Design and maintain automated reconciliation that matches detected events to approved changes and drive remediation for unmatched items.
Partner with Change Enablement, Security, Infrastructure, Application, and Mainframe teams to resolve unauthorized changes and prevent recurrence.
Oversee ServiceNow integrations, data mapping, workflow design, dashboards, and operational reporting.
Ensure alignment with ITIL 4 best practices and OCC/FFIEC expectations.
Prepare evidence for internal audit and regulatory exams and maintain clear documentation and control design.
Lead a small cross-functional team and influence key stakeholders.

Experience Requirements:

7+ years in ITSM, Change Enablement, Platform/SRE Operations, or Security Operations in a regulated financial environment.
Strong hands-on experience with ServiceNow Change, Event/ITOM, CMDB/CSDM, and workflow automation using Flow Designer and IntegrationHub.
Experience with Tripwire, mainframe reporting (DB2/SAVER), or similar detection and FIM tools.
Proven ability to build or oversee automated reconciliation between detection sources and approved changes.
Solid understanding of ITIL 4 for Change Enablement and Monitoring & Event Management.
Strong governance, analytical, and problem-solving skills including root cause and corrective action.
Excellent communication skills for executive reporting and audit or regulator interaction.
ServiceNow platform exposure of 5+ years, Business Analyst background, JavaScript familiarity, and enterprise application experience. ServiceNow development experience is a plus.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001jiHF2AY
Posted 3 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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