CSS TSSM Travel Technology Manager

• Posted 19 hours ago • Updated 7 hours ago
Full Time
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Job Details

Skills

  • Cascading Style Sheets
  • Customer Facing
  • Customer Service
  • Productivity
  • Sabre
  • Project Management
  • SAP Concur
  • English
  • Communication
  • Collaboration
  • Sustainability
  • Cost Reduction
  • Management
  • Sales
  • Blogging
  • Social Media
  • Finance
  • Recruiting

Summary

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

CSS TSSM Travel Technology Manager (Remote)

Full-time, India

The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches during the implementation stage. You will need to understand the request for changes and determine the best approach. You will also need to apply a solution approach and ensure the business problem has been resolved. This role will proactively identify opportunities for improvements.

As a CSS TSSM Travel Technology Manager, you will
  • Conduct customer facing implementations of OBTs and other products
  • Logically conduct assessments, replicate errors or test situations if possible
  • Coordinate activities with a range of internal or external teams across various issues
  • Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
  • Demonstrate excellent customer service and develop customer-centric communication
  • Support defined and agreed productivity targets
  • Adopt constructive collaboration behavior within and outside the team


About you
  • Advanced experience in the corporate travel industry is required
  • Advanced experience in travel technology is required (GDS Sabre)
  • Basic project management experience
  • Advanced administration knowledge of online booking tool (Concur, Cytric or other relevant tool)
  • Commercial Support Experience
  • Advanced experience in an international workspace
  • Excellent written and verbal communication skills in English


What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit

Get to know us by reading our blog and checking out our social media:


You'll be offered
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated


Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTL241069
  • Position Id: 7932-en_US
  • Posted 19 hours ago

Company Info

About BCD Travel

Who we are today is shaped by where we’ve been. Like the journeys we plan for our travelers, we’re on a journey in our careers at BCD. It’s not just about the destination but the experiences and connections along the way. And we make that journey fun and rewarding. Make a meaningful impact on business travel by joining our passionate team of individuals committed to helping people and companies travel smart and achieve more. Grow your career in a globally connected workplace and join the journey to make us the world’s most trusted, innovative and sustainable travel management company.​

BCD Travel is a market leader in travel management, event & meeting management, and corporate travel consultancy. We help companies make the most of what they spend on travel and give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. Our 15,000+ dedicated team members service clients in 170+ countries.

A work-life balance that works for you and for us​:

We know the importance of work-life balance so we’ve created a virtual working environment that supports people connecting and working efficiently around the globe. This allows for strong relationships with your colleagues wherever they are: remote, hybrid or working from the office.

We believe there is a place for everyone at BCD.​ We celebrate the different voices, backgrounds and perspectives in our global workforce and we promote awareness & education of DE&I ideas, experiences, perspectives, and voices. We motivate teams to thrive, whereby everyone feels safe and welcome. And we stimulate and create respectful environments where everyone is valued.

BCD is committed to raising awareness, inspiring and motivating our employees to look after their wellbeing and ultimately thrive at work. From focus Fridays to wellbeing connect sessions, from team wellbeing challenges to relaxation techniques, we support our people in their physical, emotional and social wellbeing.

Join us on our journey to be the world's most trusted, innovative and sustainable travel management company. We are always looking for passionate people to join our team. Check out our open positions and apply now! We’re looking forward to welcome you.

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