Job Title: Web Accessibility Consultant
Location: 315 Deaderick Street, Nashville, TN 37243 – Remote, with occasional onsite work as needed
Duration: 12+ Months
Role Summary
The Client is seeking experienced Web Accessibility Consultants to support the creation, remediation, testing, and maintenance of accessible electronic documents and forms intended for publication and distribution.
The consultant will work closely with the DCS Policy team to ensure official documents meet established accessibility standards, including WCAG 2.1/2.2 Level AA, PDF/UA requirements, and DCS document standards.
The ideal candidate will have hands-on experience remediating Microsoft Word documents, PDFs, and fillable PDF forms, along with strong knowledge of accessibility testing, document structure, screen-reader usability, and assistive technologies.
The consultant must be able to improve the accessibility and semantic structure of official documents while preserving their original content, meaning, terminology, legal requirements, and policy intent.
Review and remediate DCS policy documents, protocols, forms, and other electronic documents for accessibility.
Create accessible Microsoft Word source documents using appropriate styles, headings, lists, tables, links, images, and document properties.
Convert Microsoft Word documents into properly structured and accessible PDFs.
Remediate existing PDF documents to meet applicable WCAG 2.1/2.2 Level AA and PDF/UA requirements.
Create and remediate accessible fillable PDF forms.
Ensure form fields have appropriate labels, instructions, grouping, and logical tab order.
Validate keyboard navigation and screen-reader usability of electronic forms.
Establish logical document structure, heading hierarchy, reading order, and navigation.
Create meaningful hyperlink text and appropriate alternative text for images.
Properly identify decorative images and other content that should not be announced by assistive technologies.
Remediate complex tables and determine when information should instead be presented using headings, lists, or paragraphs for improved accessibility.
Perform automated and manual accessibility testing.
Conduct quality-control reviews of remediated documents before publication.
Identify accessibility defects and recommend appropriate remediation.
Assist with creating and improving accessible Word templates, PDF templates, and electronic form templates.
Identify recurring accessibility issues and recommend processes and standards that reduce the need for future remediation.
Collaborate with policy teams and other stakeholders to ensure accessibility requirements are incorporated into document development.
Maintain document accessibility while preserving substantive content and legal/policy requirements.
Accessibility Standards
Strong knowledge and practical experience with:
WCAG 2.1
WCAG 2.2
Level AA accessibility requirements
PDF/UA
Accessible PDF structure
PDF tagging
Semantic document structure
Assistive technology accessibility principles
Microsoft Word Accessibility
Advanced experience with Microsoft Word accessibility features, including:
Styles
Heading hierarchy
Lists
Tables
Hyperlinks
Images
Alternative text
Document properties
Navigation
Accessible PDF conversion
Adobe Acrobat Pro
Hands-on experience with PDF accessibility remediation using Adobe Acrobat Pro, including:
PDF Tags
Reading Order
Table structure
Links
Figures
Alternative text
Document Properties
Form Fields
Form field labels
Tab Order
Keyboard navigation
Accessible PDF Forms
Experience creating and remediating accessible fillable PDF forms, including:
Form field labels
Instructions
Grouping
Radio buttons
Checkboxes
Logical tab order
Keyboard navigation
Screen-reader usability
Accessibility Testing Tools
Experience with accessibility testing and validation tools such as:
WebAIM Contrast Checker
WAVE
ANDI
Color Contrast Analyzer
NVDA
PAC (PDF Accessibility Checker)
Experience with the Matterhorn Protocol or comparable PDF/UA testing methodologies is strongly preferred.
Manual Accessibility Testing
The successful candidate should be comfortable performing manual accessibility testing, including evaluating:
Document structure
Heading hierarchy
Reading order
PDF tags
Tables
Links
Images
Alternative text
Forms
Keyboard navigation
Screen-reader compatibility
Color contrast
Navigation and usability
Candidate Qualifications
The ideal candidate will have:
Strong hands-on experience with digital accessibility and document remediation.
Demonstrated experience remediating accessible Word documents and PDFs.
Strong understanding of WCAG 2.1/2.2 Level AA.
Experience with PDF/UA and accessible PDF tagging.
Advanced Microsoft Word accessibility knowledge.
Advanced Adobe Acrobat Pro accessibility remediation skills.
Experience creating and remediating accessible fillable PDF forms.
Experience performing both automated and manual accessibility testing.
Strong knowledge of screen-reader accessibility and keyboard navigation.
Excellent attention to detail.
Strong analytical and problem-solving skills.
Ability to preserve the original meaning and substantive content of documents while making them accessible.
Strong written and verbal communication skills.
Ability to work effectively with policy teams and cross-functional stakeholders.
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