Service Manager - Quincy Compressor - Glendale Heights, IL

We are looking for a Service Manager to join our team on our journey for a better tomorrow.

Your role

Your mission as a Service Manager is to serve as key player in developing the service business in our region. This position provides daily leadership and oversight for a team of experienced service technicians and works with them to ensure we are providing and excellent customer experience which typically involves customer service interactions, reports, and repairs.

• You will strengthen customer relations by making routine visits to resolve issues, advice on service standards
• You will be responsible for maximizing retention and service revenue potential from current Quincy Compressor installed base.
• You will help plan and control the daily workload of the Service Technicians
• You will provide technical support to the Service Technicians and customers
• You will oversee and improve the efficiency/utilization of Service Technicians
• You will support the daily operations of Service Technicians by facilitating communications with Technical Support, Sales/Marketing, and the customer.
• You will maintain a safe working environment while enforcing safety procedures and compliance to Federal laws and regulations.
• You will arrange safety training for Service Technicians as mandated by regulatory agencies and customers.
• You will maintain documentation/certification records relevant to Service Technician training.

To succeed, you need

• 5-7 years of directly relevant experience, preferably within the compressed air industry.
• You have an Associates degree in Business, or Management considered with supplemental technical training or experience.
• You have 5 to 7 years or relevant expereince preferably in compressor industry.
• You have knowledge of safety practices and procedures and OSHA regulatory compliance required
• You have exceptional organizational, supervisory, interpersonal, verbal and written communication
• You are able to travel by air travel to attend trainings and meetings.
• You are extremely proficient in Microsof Office, search engines, and database management.

In return, we offer you

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities, and on the job training.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.
• We offer base salary of $94,300 - $117,880 gross per year based on knowledge and experience, plus car allowance and bonus.
• We offer health insurance, paid leave, and retirement benefits.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.

Location

You will be onsite in Glendale Heights, IL.

Quincy

Quincy Compressor offers rotary screw and piston air compressors, vacuum pumps and air treatment products. This brand is the answer when tough applications call for even tougher air compressor systems. Quincy Compressor's equipment, known for its uncompromising reliability and premium performance, is compatible with critical and demanding use cases, such as mining, drilling, concrete production and shipbuilding. Built to last for decades, this technology ensures smooth-running operations. To provide each customer with optimal solutions for their needs, Quincy Compressor's equipment is customizable. This compressor brand was founded in 1920. Quincy Compressor is a brand within Atlas Copco Group.

Visit the Quincy website

Company: Atlas Copco Group

Functional area: Service Location: US - United States City: Glendale Heights On-site/remote: On-Site Brand: Quincy Company Name: Quincy Compressor LLC Date of Posting: February 19, 2026