Adobe Analytics/CJA Data Analyst

Job Title: Adobe Analytics / CJA Data Analyst

Contract Type / Duration: 6 months (with possibility to extend or convert)
Location: Remote (preferred: MO, TX, FL, MN, IL, GA, SC, NC, AZ, MI, CA, PA, KY, OH)
Work Hours: Monday–Friday, 8:00 AM – 5:00 PM

Job Summary

We are seeking a highly analytical, business-facing Data Analyst with deep expertise in Adobe Customer Journey Analytics (CJA) to support digital product analytics and behavioral tracking initiatives.

This role is heavily focused on hands-on data analysis, reporting, and stakeholder engagement—not implementation or backend analytics setup. The ideal candidate has spent the majority of their career translating data into insights, building dashboards, and presenting findings to business stakeholders to drive decision-making.

What We''re Looking For (Critical to Success)

• Primary focus on data analysis (not implementation):
  • Creating reports and dashboards
  • Performing data analysis
  • Interpreting trends and insights
  • Presenting findings to stakeholders
• Strong stakeholder engagement:
  Proven experience working directly with business users, product teams, and leadership—translating data into clear, actionable recommendations.
• Hands-on Adobe Customer Journey Analytics (CJA) experience (REQUIRED):
  This is the team’s core analytics platform. Candidates must have direct, recent experience building and analyzing within CJA.

Candidates with primarily implementation, tagging, or backend analytics engineering experience will not be a fit.

Top Required Skills

• Adobe Customer Journey Analytics (CJA) – Advanced (Required)
• Data Analysis & Visualization – Expert
• Adobe Analytics – Advanced
• Dashboarding & Reporting (end-to-end ownership)
• Data Storytelling & Executive Presentation Skills
• Stakeholder Communication & Business Partnership

Preferred Skills

• Mobile application analytics experience
• UX design familiarity (Miro, Figma, etc.)
• Agile environment experience
• Healthcare or regulated industry data experience

Responsibilities

• Analyze digital engagement and health-related datasets (financial, pharmacy, claims, member data)
• Build and maintain dashboards and reports within Adobe CJA and other tools
• Translate business questions into analytical frameworks and actionable insights
• Identify trends, patterns, and opportunities to improve digital product performance
• Present findings and recommendations to stakeholders and leadership
• Validate, cleanse, and ensure integrity of data
• Partner cross-functionally with product, UX, marketing, and engineering teams
• Support and mentor junior analysts as needed
• Participate in agile ceremonies and analytics planning sessions

Candidate Requirements

• 10+ years of experience in data analysis (not implementation-heavy roles)
• 5+ years of experience in digital or mobile analytics
• Demonstrated expertise in Adobe Analytics and Adobe CJA (hands-on)
• Strong track record of building dashboards, analyzing data, and presenting insights
• Excellent communication skills with the ability to influence stakeholders
• Must be eligible for W-2 employment in the U.S. (no C2C or sponsorship)

Team & Culture

• Collaborative, insight-driven team focused on digital product performance
• High visibility with business stakeholders and leadership
• Fast-paced, analytical environment with strong cross-functional partnership

Equal Opportunity Statement

Employment decisions are made without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any other non-merit-based factor.