Video Support Specialist- LOCAL CANDIDATES ONLY - London, OH

London, OH, US • Posted 5 hours ago • Updated 5 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
1 Year
No Travel Required
On-site
$20 - $22/hr
Company Branding Image
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Job Details

Skills

  • Help Desk
  • Video Support Specialist
  • Polycom RMX
  • Cisco
  • endpoints
  • Microsoft Officer 365
  • troubleshooting
  • fiber networks
  • video teleconferences

Summary

Position- Video Support Specialist

Rate-$20/hr on W2

long term contract

Location- London, Ohio

Oniste

 

LOCAL CANDIDATES ONLY - London, OH. 

 

Education: Preferred Education:  4-year college degree

Years of Relevant Experience:  2 years

Key Skills:

•  Process and schedule for videoconference requests  and manage other  issues via telephone and email.  Last year we scheduled over 12,000 conferences.

•  Utilize Microsoft O365

•  Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network

•  Use professional written and oral communication

•  Work successfully across multiple teams

•  Provide analytical and troubleshooting support for video endpoints and fiber networks

•  Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences

•  Prefer experience with Polycom and Cisco infrastructure and endpoints

•  Provide limited audio/video support for management off-site activities

•  Maintain strict confidentiality for all videoconferencing activities

•  Report operational and technical issues to managers.

 

 

Skill

Required / Desired

Amount

of Experience

Experience with Polycom and Cisco infrastructure and endpoints

Highly desired

 

 

 

           

 

College degree

Required

4

Years

Utilize Microsoft Officer 365

Required

 

 

 

Use professional written and oral communication

Required

 

 

Work successfully across multiple teams

Required

 

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90614925
  • Position Id: 1637-25622-1785263843
  • Posted 5 hours ago

Company Info

About IntelliX Software, Inc.

By combining a highly-skilled local presence with a proven global development model, IntelliX delivers exceptional value to its customers, becoming a partner in their success.

Founded in 2005, IntelliX Software is a privately-owned company headquartered in the United States, Columbus, Ohio. From the beginning, the owners recognized an opportunity to create a new approach to IT services. IntelliX’ onsite/offshore model is the best of both worlds, providing onsite, local experts to develop one-on-one relationships, backed by global company resources and capabilities. This unique model has allowed IntelliX to craft a custom solution for each and every customer.

 

Our Vision

To earn global admiration as an IT Outsourcer, by building and maintaining long lasting relationship with people and technology and deliver functional software and excellent services.

We ensure an excellent relationship with our internal and external team; our employees and our clients. Our Team members work towards maximization of profits and to assist as well as enhance our clients’ business profits, productivity and also aim at overall growth of the business venture. We value our customers and try very hard to satisfy them in every way. Our functioning is transparent and we are totally committed towards team work, which would result in better results for our clients.

 

Our Mission

To strive hard to be a winner in various sectors of Software Outsourcing and consulting, maintaining excellence in our work culture. We also believe in implementing new and innovative concepts in our various project development processes, while ensuring cost effectiveness along with required solutions to our prospective clients.

Partnering with various clients help in bringing fresh ideas into the firm ensuring our youth in innovation, thus improving our quality standards accompanied with growth in the business productivity to be a trustworthy as well as a fair business partner Strong adherence to maintaining quality work along with its regular up-gradation. We would like to also motivate our staff to keep up high standards, keeping in view our clients’ complete satisfaction.

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