Job Title: Field Service Technician (FST)

Job Type: Direct-hire

Location: Dallas / Fort Worth, TX or Kansas City, Missouri

Worksite Expectations: 80-90% Field Travel across the Southeast US Region. Compensated for all travel time.

Start Date: ASAP

Compensation: Full-time employee paid hourly, + overtime: $30.00 - $38.00 / hour (W2) / ($62,000 - $75,000 equivalent + overtime)

Travel Details:

The FST will cover travel to manufacturing sites across the Southeast US Region.
A company credit card will be provided to cover all associated travel costs – rental car, lodging, etc.
A per diem will be paid for food reimbursement approximately $68/day, subject to increase based on travel destination.
All associated travel hours will be compensated for.
Travel schedule is typical to follow outbound travel on Monday and return travel on Friday. On rare occasions, travel could be for up to 2-weeks depending on site needs.
Training: The Field Service Tech will be required to attend initial on-the-job training in Sarasota, FL during the first 4-weeks of on-boarding. Additional trainings throughout the year may be delivered virtually, or onsite, as needed. All training and associated travel costs will be compensated for.

About the Opportunity:

Vaco by Highspring is seeking a Field Service Technician (FST) to join a rapidly growing manufacturing who is expanding their plant operations across the United States. This position will require 80-90% travel across the Southeast Region of the United States. The FST will provide onsite maintenance and repair of manufacturing and packaging machinery and equipment, functioning as a bridge between the customer and the company to provide excellent customer service to ensure efficient manufacturing plant operations. This position comes packed with excellent incentives, to include comprehensive medical and dentals programs, life insurance, generous paid time off (PTO), and a retirement savings plan with a company match on day one of your employment. Candidates must be able to pass a criminal background check and drug screen and have their own reliable form of transportation. Candidates must be legally eligible to work in the United States, as our client is unable to sponsor at this time.

Vaco is not seeking CTC support for this employment opportunity.

Key Responsibilities

Perform installation, integration, maintenance, and troubleshooting on complex flexible machinery, utilizing advanced technical expertise and independent problem-solving abilities.
Verify that all inspections, testing procedures, quality standards, and operational requirements are consistently achieved.
Lead or supervise customer personnel during equipment installations, system integrations, and service activities, including repairs and diagnostics.
Modify and tailor machine programs on-site as needed to align with specific customer requirements.
Participate in an on-call rotation as needed, providing 24/7 remote technical support to customers.
Support internal manufacturing operations by assisting on the factory floor when not traveling for field service assignments.
Deliver hands-on training to customers on proper equipment operation, maintenance, and servicing procedures.
Assist customers in identifying and sourcing aftermarket parts while in the field.

Required Technical Skills:

The ideal candidate will:

Bring 1–3 years of experience supporting manufacturing environments, including hands-on maintenance and repair of production or packaging equipment, along with associated systems/software.
Demonstrate proficiency with Microsoft Windows and core applications such as Word, Excel, and Outlook.
Exhibit strong communication abilities paired with a customer-focused approach.
Be capable of working both independently and collaboratively within a team environment.

Preferred Skills / Nice to Have:

Experience working for an Original Equipment Manufacturer (OEM).
Working knowledge of Programmable Logic Controllers (PLC) and PC-based control systems.
Background supporting packaging equipment, particularly machinery used in flexible packaging applications.
A college degree and/or relevant technical certifications are a plus.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Field Service Technician - Manufacturing Plant Operations

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