Process Mapping Facilitator

Job Title: Process Mapping Facilitator

Location: Baltimore, MD

Job Summary:

Client is seeking experienced Process Mapping Facilitators to support large-scale Finance Process Optimization initiatives. The role focuses on leading and facilitating optimization workshops, visually mapping end-to-end processes, and enabling stakeholders to identify areas of opportunities, redesign workflows, and accelerate execution across global teams.

Key Responsibilities

Lead and facilitate process mapping, workshops in virtual, hybrid, and in-person formats

Create and refine current-state process maps in Firm approved process mapping systems

Translate complex Finance processes into clear, actionable visual artifacts

Drive stakeholder engagement, alignment, and decision-making during workshops

Partner with process optimization leads, subject matter experts, and delivery teams to ensure execution-ready outputs

Qualifications

5 6+ years of experience in process improvement & optimization, or operational excellence roles

Proven experience facilitating process mapping workshops

Strong virtual facilitation skills with global and senior audiences

Hands-on experience with Microsoft Visio and Signavio

Experience supporting Finance transformation initiatives

Strong communication, stakeholder management, and process storytelling skills

Preferred Qualifications

Lean Six Sigma Black Belt certification

Experience in large-scale enterprise or operating model transformations

Exposure to service design or operating model initiatives

Exposure to Global Finance processes