Level 1 Desltop Support Remote

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • Service
  • Desk
  • Azure
  • IAM
  • VDI

Summary

Remote Level 1 Desktop Support

  • Identity & Access Management: Troubleshoot identity issues beyond simple password resets; manage user accounts in Active Directory and Azure Active Directory, including unlocking accounts, managing security group membership, and resolving Multi-Factor Authentication (MFA) sync failures.
  • Network Diagnostics: Perform first-level network troubleshooting in an enterprise environment. Diagnose LAN/WAN connectivity issues by isolating faults between the ISP, local hardware, and VPN client configuration.
  • Application & VDI Support: Provide support for standard software/applications and various insurance management systems. specific focus on resolving incidents within O365 applications (Teams, Outlook, OneDrive) and troubleshooting Virtual Desktop Infrastructure (VDI) latency or connection drops.
  • Hardware Root Cause Analysis: Provide support for PCs and peripherals such as printers. Perform triage on hardware malfunctions (docking stations, monitors, USB conflicts) to determine if issues can be resolved via driver updates/configuration or require warranty replacement.

 Pro

 

 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91170457
  • Position Id: 19569-40870-
  • Posted 5 hours ago

Company Info

About Verito Solutions

At Verito Solutions, our core mission is to be an essential partner in our clients’ success. With a strong vision to become a global leader in delivering innovative and value-driven technology solutions, we are committed to exceeding expectations at every step. Our team is fueled by passion, expertise, and an unwavering determination to provide cutting-edge solutions tailored to the evolving needs of businesses.

We understand the challenges organizations face in today’s fast-paced digital landscape. That’s why we focus on delivering technology solutions that not only enhance efficiency but also save our clients valuable time, money, and effort. Whether it’s optimizing workflows, strengthening cybersecurity, or driving digital transformation, Verito Solutions is dedicated to empowering businesses with seamless, scalable, and future-ready technology.

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