IT Support Engineer
Cognowiz
Dice Job Match Score™
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Job Details
Skills
- OKTA
- Technical Support
- Level 1/2 Support
- Google Workspace
Summary
Location: St. Louis, MO - 63101 (100% Onsite, 5 Days a Week)
Duration: 6+ Months
Interview: Video and Face-to-Face
- Provide Level 1 support and occasional Level 2 troubleshooting for employees.
- Troubleshoot Windows and macOS laptops and related technical issues.
- Support Okta, Google Workspace, Microsoft Intune, Jamf, Jira, and Confluence.
- Manage employee onboarding and offboarding as per documented procedures.
- Provide onsite technical support to the CEO and other employees as needed.
- Maintain support documentation and escalate complex issues when required.
- Experience in IT help desk or desktop support.
- Knowledge of Windows, macOS, and the tools listed above.
- Strong communication, troubleshooting, and time-management skills.
- Must work onsite five days a week in St. Louis, MO, with reliable transportation.
- Dice Id: RTX1d96e9
- Position Id: 9118269
- Posted 1 day ago
Company Info
About Cognowiz
CognoWiz is an innovative and professional services provider firm with expertise on Analytics solutions. We serve you to make better business decisions. Since our founding by a team of ex-consultants, we have focused solely on Business Intelligence Analytics. Based on our background, we have built the company with an emphasis on process and methodology that enables us to deliver repeatable results of high quality to our clients. Our strong customer partnerships based on collaboration and quality of service have allowed us to grow and serve our customers better.
As a service provider, our team members, both internal and external, are the core of who we are as a company. Our team members have deep knowledge required to understand our clients’ needs and to deliver professionals with the right skills and experience for successful projects.
Our work environment is dynamic and challenging. We are focused on attracting and retaining top talent in the industry through an emphasis on entrepreneurship, creativity, innovation and stability.
