ServiceNow Architect

Job Details:

Job Title: ServiceNow Architect

Location: Houston, TX

Duration: Long Term Contract

Job Description:

·        Provide leadership and expert knowledge of ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy technology standards roadmaps and practices

·        Manage clients complex projects drive business requirement gathering manage scope and client expectations

·        Create and maintain design specifications architectural diagrams and process diagrams supporting and communicating changes to ServiceNow platform applications

·        Perform upgrades and customizations of ServiceNow platform applications while adhering to source code configuration management release management and software development best practices

·        Perform workflow design configuration development and data loads for ServiceNow platform ServiceNow applications

·        Create project and application architecture deliverables that are consistent with architecture principles standards methodologies and best practices

·        Provide inputs to create Agile user stories based on business requirements

·        Perform advanced customizations including Business Rules UI Pages UI Macros UI Scripts Script Includes Client Scripts workflows custom tables reports etc

·        Providing support guidance to the development teams during the analysis development and testing processes

·        Experience with technical programming capable of managing and overseeing global teams designing programming and implementing various technical solutions

·        Responsible for proactive problem and risk management on the platform Guide team in troubleshooting issues found on ServiceNow platform applications and workflows

·        Experience in designing building and maintaining ServiceNow integrations via REST API

·        Ability to develop and configure applications using ServiceNow and JavaScript technology Build Workflows and write automated scripts

·        Develop configure and implement changes in ServiceNow including but not limited to core setup workflow administration reporting data imports custom scripting and thirdparty software integrations

·        Have hands-on experience in ServiceNow AI capabilities.

Education Experience Required

·        Bachelor’s Degree or relevant work experience

·        10 years Industry experience in developing and architecture of software platforms products

·        IRM or GRC moudule implementation is mandatory

·        At least 5 years of experience on ServiceNow platform in modules like ITSM HRSD GRC or IRM GRC

·        Ability to manage multiple customers complex projects and multiple initiatives at the same time

·        Prior experience in leading architecture activities like designing roadmap proof of concepts on COTS platforms or Low Code No Code platforms

Skills

Mandatory Skills : Architectural diagrams, Architecture Assessment, ServiceNow CMDB, ServiceNow ITSM, ServiceNow-GRC/IRM