Data Engineer IVR Concepts

Job Title: Data Engineer IVR Concepts
Location: Charlotte, NC- Locals Only
Visa: H1B

Interview Process (Is face to face required?)
Yes

Must Have Skills:
5- 10 years of experience.
Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs.
Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements, analysis and design documents and provides feedback.
Collaborates with other development staff to achieve quality and consistency.
Participates in architecture, design and code reviews.
Develops and maintains operational and system level documentation.

Nice to Have Skills:
3+ years Hands on experience in orchestrating CI/CD pipeline
Swarm deployments concepts
Hands-on experience in Argo CD Kubernetes deployments
Proficient in Unix commands
Experience in using AppDynamics, Datadog
Avaya experience portal (AEP) experience good to have

Detailed Job Description:

Data Engineering & Big Data Development
Overview
We are seeking an experienced DevOps / CI-CD Engineer with strong software development lifecycle (SDLC) understanding and hands-on expertise in modern deployment, automation, and monitoring frameworks. The ideal candidate will collaborate with cross-functional teams, participate in architectural discussions, and ensure robust, scalable, and high-quality application delivery.

Primary Responsibilities
Apply company SDLC practices to design, code, configure, test, debug, and document system and application programs.
Assist in preparing technical design specifications aligned with functional requirements and analysis documents.
Review functional/technical documents and provide actionable feedback.
Collaborate with development teams to ensure quality, consistency, and adherence to coding standards.
Participate in architecture, design, and code reviews.
Develop and maintain comprehensive operational and system-level documentation.

Must-Have Skills
3+ years of hands-on experience in CI/CD pipeline orchestration.
Strong knowledge of Swarm deployment concepts.
Hands-on experience with Argo CD and Kubernetes-based deployments.
Proficiency in Unix/Linux command-line operations.
Experience working with monitoring tools such as AppDynamics and Datadog.

Good-to-Have Skills
Experience with Avaya Experience Portal (AEP

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