Telecom OSS Support Engineer – Blue Planet Inventory
Purple Hires
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Job Details
Skills
- Blue Planet Inventory
Summary
Job Title : Telecom OSS Support Engineer – Blue Planet Inventory
Location : Remote
Duration : 6 + months
Job Description:
Position Summary
We are seeking a skilled Telecom OSS Support Engineer with strong domain expertise and hands-on experience in Blue Planet Inventory. The ideal candidate will be responsible for supporting and troubleshooting network and service inventory systems in a production environment. This role requires a deep understanding of telecom networks, inventory management, and the ability to resolve complex issues impacting service provisioning and operations.
Key Responsibilities
- Provide L1/L2 production support for telecom OSS applications, primarily Blue Planet Inventory
- Troubleshoot and resolve issues related to network and service inventory data
- Analyze and fix data inconsistencies between inventory systems and network elements
- Investigate service provisioning failures and identify root causes
- Monitor application performance and ensure high availability of OSS systems
- Work closely with network operations, engineering, and integration teams
- Analyze logs, system errors, and integration failures to resolve incidents
- Perform data validation and corrections in inventory systems as required
- Support system integrations and APIs between OSS/BSS platforms
- Document issues, resolutions, and standard operating procedures
- Participate in incident management, RCA, and continuous improvement initiatives
Required Skills & Experience
- Strong telecom domain knowledge (OSS/BSS)
- Hands-on experience with Blue Planet Inventory
- Solid understanding of:
- Network inventory and service inventory models
- Telecom network elements (routers, switches, circuits, fiber)
- Service provisioning and lifecycle management
- Strong troubleshooting and debugging skills in production environments
- Experience in analyzing system logs and resolving data/integration issues
- Basic knowledge of APIs and system integrations
- Good understanding of database concepts and ability to perform data analysis
Nice to Have Skills
- Experience with ServiceNow or similar ITSM tools
- Exposure to telecom OSS tools and platforms
- Basic scripting or query knowledge (SQL preferred)
- Dice Id: 91170791
- Position Id: 8964946
- Posted 1 hour ago
Company Info
About Purple Hires
At Purple Hires, we are dedicated to consistently delivering an outstanding recruitment experience that benefits both our clients and candidates.
We are committed to excellence in every aspect of our recruitment process. From understanding client requirements to sourcing, screening, and presenting the most suitable candidates, we maintain high standards and a results-driven approach. Our goal is not just to fill positions but to add genuine value to our clients’ teams by finding the right talent.
Honesty and openness are at the heart of our recruitment practices. We believe that clear, consistent communication fosters trust and reliability. Whether discussing job requirements, candidate expectations, or process timelines, we ensure that all parties remain well-informed and engaged. Transparency is key to building long-term relationships and ensuring mutual satisfaction.
Respect for both clients and candidates underpins our entire approach. We treat every individual with dignity and professionalism, recognizing that a positive experience leaves a lasting impact. From initial engagement to final placement, we handle each interaction with empathy and consideration, promoting a respectful and inclusive environment.
By combining performance, transparency, and respect, we create a seamless, rewarding recruitment experience. Clients can rely on us for consistent quality and integrity, while candidates feel valued and supported throughout their journey. This holistic approach allows us to build sustainable relationships and maintain a reputation as a trusted recruitment partner.
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