This role will partner closely with Product Owners, Business Leaders, Technology Teams, Operations, Risk, Compliance, and Vendor partners to successfully deliver business-critical initiatives while ensuring alignment with organizational goals and regulatory requirements.
Key Responsibilities
Program & Project Leadership
• Lead end-to-end delivery of complex Debit Card and Payments initiatives across multiple workstreams.
• Develop and manage program roadmaps, project plans, milestones, dependencies, risks, and budgets.
• Establish governance frameworks and drive status reporting, executive communications, and steering committee updates.
• Coordinate delivery across business, technology, operations, risk, compliance, and third-party vendors.
Debit Product Management
• Partner with Product Owners and Business Stakeholders to define product vision, strategy, and delivery roadmap for Debit Card products.
• Support initiatives related to card issuance, transaction processing, card controls, tokenization, digital wallets, fraud prevention, and customer servicing.
• Translate business requirements into actionable program deliverables and workstreams.
• Drive prioritization of product features and capabilities based on business value and customer impact.
Agile Delivery & Execution
• Lead Agile delivery teams and coordinate multiple Scrum teams to ensure successful execution.
• Facilitate program increment planning, sprint reviews, backlog refinement, and release planning activities.
• Monitor team performance and delivery metrics to ensure timely execution and quality outcomes.
• Remove delivery impediments and proactively manage program risks and issues.
