SAP SD/EWM Business Process Owner

Job Description

Venteon is currently seeking a SAP SD/EWM Business Process Owner to fill an opening with a company located in Fairlawn, OH.

ABOUT THE OPPORTUNITY

Join a dynamic team as a business-facing expert responsible for governing, optimizing, and supporting Sales & Distribution (SD) and/or Extended Warehouse Management (EWM) processes within the SAP S/4HANA environment.

Act as a critical bridge between business stakeholders and IT/SAP teams, ensuring local Order-to-Cash (O2C) processes are standardized, efficient, and aligned with business objectives.

Play a key role in S/4HANA local and business area implementations, enhancements, and continuous improvement initiatives, driving process excellence across sales order management, pricing, delivery, billing, and customer master data.

Hybrid schedule: 3 days onsite per week in Fairlawn, OH, with up to 50% travel depending on implementation activity.

WHAT YOU WILL BE DOING

Own and standardize local end-to-end Order-to-Cash (O2C) processes, including order entry, delivery, billing, invoicing, and returns.

Drive harmonization of SD processes across regions, plants, and distribution centers.

Ensure alignment with business area/global templates, best practices, and compliance requirements.

Serve as the creator and owner of the local and business area repository for SAP work instructions.

Act as the functional expert for SAP SD/EWM in S/4HANA, covering customer master, sales orders, route schedules, pricing, billing, quoting, accruals, rebates, and credit management.

Ensure proper integration with MM, FI, and logistics processes.

Translate business requirements into SAP functional specifications and serve as the primary liaison between business users and SAP/IT teams.

Support workshops, fit-gap analysis, and solution validation for local and business area projects.

Lead SD workstream activities for S/4HANA implementations and rollouts, including data cleansing and validation.

Support, define, and execute fit-gap analysis, test scenarios, testing (unit, integration, UAT), cutover, and hyper-care activities.

Validate system changes to ensure alignment with business processes and ensure data accuracy and process stability before go-live.

Act as a trainer and Subject Matter Expert for business users, developing training materials and SOPs.

Drive user adoption and best practice usage across the organization.

Provide operational support for SD-related issues, root cause analysis, and continuous improvement initiatives.

Create IT work requests after troubleshooting and manage completion and communication of status to business users.

WHAT IS REQUIRED

Bachelor s degree in Information Technology, Business Administration, Engineering, Project Management, Supply Chain Management, or a related field, or 4+ years of relevant experience in lieu of a degree.

2+ years of SAP SD or Customer Service experience (preferably S/4HANA).

Experience in SAP or SAP S/4HANA implementations or rollouts.

Proven experience in Order-to-Cash process optimization.

Strong leadership, communication, presentation, and stakeholder management skills.

Ability to travel up to 50%.

PREFERRED QUALIFICATIONS

SAP SD or S/4HANA certification.

Knowledge of SAP modules including FI/CO, MM, SD, PP, EWM, and/or TM.

5+ years of SAP SD or Customer Service experience (preferably S/4HANA).

Experience in global or multi-site implementations.

Familiarity with data migration, system integrations, testing strategies, and change management frameworks.

SAP S/4HANA SD configuration and Fiori apps experience.

Understanding of IDOCs, interfaces, and data flows.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.