Office Support Worker - Customer Service Specialist
Syntricate
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Job Details
Skills
- CUSTOMER CARE REPRESENTATIVE
- CUSTOMER SERVICE AGENT
- CUSTOMER SERVICE REPRESENTATIVE
- CALL CENTER REPRESENTATIVE
- CALL CENTRE AGENT
- CSR
- CALL CENTER
- HELPDESK
- CUSTOMER CARE
- OFFICE ASSISTANT
- FRONT DESK ASSISTANT
- GRANT
- GRANTS
Summary
Position: Office Support Worker - Customer Service Specialist
Location: Tallahassee, FL 32309 (on-site)
Duration: 12+ months (potential to renew for next fiscal year)
Schedule: Monday-Friday, 8 AM - 5 PM (40 hours/week)
Agency Interview Type: In Person Only
Work Arrangement: Onsite
Complete Description:
Customer Service Specialists needed to answer calls from high school and college students concerning scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
Knowledge, Skills and Abilities:
-High school diploma, general education degree, or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support a plus
Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Skills:
| Skill | Required / Desired | Amount | of Experience | Expertise Rating | Move | |
| Ability to speak and understand English | Required | |||||
| High school diploma, general education degree, or equivalent. | Required | |||||
| Experience in a professional work environment | Required | Years | ||||
| Ability to stay calm when customers are stressed or upset. | Required | |||||
| Comfortable using computers. | Required | |||||
| Experience working with customer support a plus | Desired |
- Dice Id: 91142014
- Position Id: 26-02520
- Posted 11 hours ago
Company Info
About Syntricate
We are here to analyze and resolve the most intricate processes and deliver market’s best solution and services to your business problems.
Syntricate Technologies is an Information Technology and Business Consulting company that offers comprehensive solutions to our clients for Quality Assurance, Validation, Regulatory, Business Analysis and Project Management services. Our core values are integrity, delivering value and making positive impact on society. We are committed to our client success and work on high standards to provide the best professional services.
We believe in effective integration of technology to improve business processes. We provide solutions that address the current and long-tern needs of our clients nationwide which range from various industries such as Healthcare, Pharmaceutical, Life Sciences, Finance and Insurance.
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