Role: Salesforce Business Analyst ( PRM)
Santa Clara, CA
Duration: 6+ Months
Job requirements
Required Skills
7-8 years of Salesforce Business Analysis or Product Owner experience.
Experience with Salesforce PRM and Experience Cloud implementations.
Strong understanding of:
Sales Cloud
Partner Community / Experience Cloud
Lead Management
Opportunity Management
Deal Registration
Case Management
Experience writing user stories and acceptance criteria.
Strong Agile/Scrum experience.
Excellent stakeholder management and communication skills.
Preferred Qualifications
Salesforce Administrator Certification.
Salesforce Business Analyst Certification.
Experience Cloud Consultant Certification.
Salesforce Sales Cloud Consultant Certification.
SAFe Product Owner/Product Manager certification.
Experience with Skilljar, Zendesk, Adobe, or partner enablement platform
Own and prioritize the PRM product backlog based on business priorities and partner needs.
Collaborate with partner sales, channel operations, marketing, and support teams to define roadmap and requirements.
Lead requirement workshops, backlog grooming, sprint planning, UAT, and release planning activities.
Translate business objectives into user stories with clear acceptance criteria.
Manage stakeholder expectations and communicate progress, risks, and dependencies.
Own and prioritize the PRM product backlog based on business priorities and partner needs.
Collaborate with partner sales, channel operations, marketing, and support teams to define roadmap and requirements.
Lead requirement workshops, backlog grooming, sprint planning, UAT, and release planning activities.
Translate business objectives into user stories with clear acceptance criteria.
Manage stakeholder expectations and communicate progress, risks, and dependencies.
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