Genesis10 is currently seeking a NonStop Technical Support Engineer for a contract position with a Global Financial Institution located in Richmond, VA. This is a 12+ month contract opportunity. This is an operational and engineering support role working on messaging middleware, playing a key role between Production and Development teams. The ideal candidate will define, automate, and maintain support processes while contributing to the design of resilient messaging architectures for low latency and high throughput use cases.
Responsibilities: - Define, automate, and maintain support processes for data validation, entitlements integration, and upgrades
- Optimize existing solutions and architectures
- Contribute to the design of resilient messaging architectures
- Diagnose issues and problems that arise in large multi-datacenter, multi-tiered application environments
- Provide subject matter expertise and consulting services on a range of technologies
- Develop software solutions to address manual and repeatable work or inefficient processes
- Coordinate with application and infrastructure teams during releases and implement tasks
- Assist with tracking and managing vendor support tickets, and work with a team to triage and resolve urgent production issues
- Support an inclusive and healthy working environment
Requirements: - Computer Science degree or equivalent
- 2-4 years of experience working in a UNIX/Linux production environment
- Minimum 4 years of experience programming in Perl, Python, Bash or any C derivative (C++, Java)
- 2-4 years of experience in data structures databases (SQL, NoSQL)
- Strong knowledge of protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.
- Experience with and participation in on-call support for the production environment
- Experience with troubleshooting production applications
- Experience using Git, Bitbucket, Jira, and Wiki
- HSM support experience (Utimaco and Futurex)
- Excellent communication skills (both written and oral)
Desired skills: - NonStop Technical Support experience (OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand)
- Experience with Xypro: XAM, XAC, Compliance Pro
- Automation with Ansible
- Basic knowledge of Middleware (AMPS, MQ, Kafka)
- Experience supporting multiple authentication methods (i.e. Kerberos, SiteMinder)
- Excellent documentation skills in MS Office, MS Visio and MS Project
Pay range: $60.24 - $68.24 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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