Service Desk Agnet (Public Trust is Mandatory)

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Location: Remote in any United States jurisdiction not excluded from this job advertisement. Own the operational backbone of service delivery for a mission-critical platform supporting the Department of Veterans Affairs (VA). As the Service Desk/Ticket Manager, you will govern the end-to-end Jira workflow, S

Job Title:Service Desk EngineerLocation:100% REMOTEFull Time OpportunityJob Description:1+ year of experience in technical Service Desk industry.Excellent Communication Skills - written, oralAbility to identify and diagnose issuesMS Office ProfessionalOperational Systems knowledge (Windows, Vista, etc.)High level of technical ability, investigation and problem solvingAbility to work across functions and reporting lines to drive and achieve results.Desirable competencies:MS Office 365Windows 11 D

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Description & Requirements Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are