Summary:
We are seeking a skilled Systems Administrator to manage and support Wintel-based physical and virtual server and storage infrastructure. The role involves ensuring high availability, performance optimization, and adherence to change management and disaster recovery processes. The candidate will be responsible for system design, configuration, monitoring, and troubleshooting across enterprise environments. This position requires close collaboration with cross-functional teams, vendors, and support groups to resolve issues and maintain system stability. The ideal candidate will also develop documentation, support 24x7 operations, and contribute to infrastructure planning and improvement initiatives.
Required Qualifications:
· Must have 5 years’ proven experience as a Systems Administrator in Planning, Designing, Configuring, and Managing VMware Virtual servers’ environment and storage infrastructure
· Must be VMware Certified, at least, with the VCTA “VMware Certified Technical Associate – Data Center”
· Must have extensive knowledge of Virtualization Technologies in General, not only limited to VMware Products
· Must have extensive knowledge of High Available Environments running on Virtualized Infrastructure
· Must have extensive knowledge of Server and Storage Hardware
· Must have worked with Hardware provided by Vendors like HP (Hewlett Packard) and Cisco
· Working experience with the following Products and Technologies: Microsoft Windows Server 2019/2022, VMWare vSphere, Unix/Linux, NetApp, Windows file system and directory management, Active Directory, DNS, WINS, DHCP, TCP/IP, SFTP, Security Diagnostics Tools, Domain structures, User authentication, User entitlements, Data Management, Password management, McAfee & CrowdStrike Network Security, Centrify/Secret Server PAM, PowerShell scripting
· Knowledge of approaches, tools, and techniques for recognizing and resolving technical (hardware, software) problems
· Strong interpersonal skills, and customer service skills; Ability to multitask and perform in a high-paced/high-pressure environment
· Ability to work independently or within a group to solve complex problems
· Ability to communicate with different levels of the organization
Strong team player with service-oriented attitude and customer focus.
Key Responsibilities:
· Plan, design, install, configure, secure, maintain, and support all Wintel-based Physical/Virtual Servers and Storage Infrastructure
· Analyze, monitor server resources utilization to ensure optimum server/storage performance by alleviating the bottlenecks
· Create, test, implement, and maintain standard image for Servers
· Develop and maintain backup and recovery procedures, archive schedules in coordination with the Data Protection Services Engineers
· Ensure that all Changes to the environment adheres to established Change Management policies and Procedures
· Maintain disaster recovery configurations and Disaster recovery documentation and procedures in support of the Virtualization Infrastructure
· Work closely with various Teams/Groups and other System Administrators to resolve reported issues
· Evaluate new systems and applications requirements in related to server and storage requirements
· Create and maintain Developed Systems Solutions Architecture Diagrams using MS Visio
· Develop comprehensive project plans for Wintel/Storage projects
· Develops timelines and work breakdown structures
· Setup and monitor system alerts to provide 24x7 support and high availability
· Liaise with vendors to troubleshoot technical issues
· Follow communications protocol for system failures/outages and file incident reports
· Escalate major hardware/software problems to senior IT staff
· Respond to Service Desk tickets for technical support ensuring timely follow up and resolution
· Prepare system configurations and management/support documentation
· Available to work after hours and weekends as needed
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