NOTE: MUST BE ON OUR W2 OR 1099. C2C IS ALLOWED IF OWN CORPORATION ONLY. NOT ACCEPTING SUB-VENDORS.
Role: IT Senior Support Specialist 3
Location: Atlanta, GA – Hybrid (1 Day onsite/Week)
Duration: 12+ Months
Interview: MS Teams or In-Person
Work Arrangement: Hybrid - This position requires one day onsite per week.
Note: Candidates for this position must be local to the Atlanta area
Job Summary:
· Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems.
· Analyzes and designs software modifications to meet users'' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
· High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Additional Qualifications:
· Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
· Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
· Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
· This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills – experience and knowledge which include the following:
· Java or Other programming language
· JavaScript
· Groovy Script
· XML
· SQL
· PL SQL
· Oracle databases
Skill Required / Desired Amount of Experience
· Technical front end and back end 3rd party software support – Required – 7 Years
· Agile Assets/Trimble Asset Management System Support - Highly desired – 5 Years
· JavaScript and Groovy Script – Required – 5 Years
· Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL - Highly desired – 5 Years
Question 1
This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement?
Question 2
If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client''s selection date? Do you agree to this requirement?
Question 3
This position is Hybrid (Remote and Onsite). The candidate first day is onsite and onsite on demand basis. Preference will be given to candidate local to Atlanta Metro area / State of Georgia. Indicate if candidate has full-time residency within the Atlanta Metro area, within the State of Georgia, or if candidate resides outside of the State of Georgia. Do you agree to this requirement?
Question 4
Preference will be given for candidates who are s, Permanent Residence Card (aka "") or have Employment Authorization Document (EAD). Indicate if candidate citizenship or visa status is a , Permanent Residence Card, H1B, or Other. Do you agree to this requirement?
Question 5
This position is in Atlanta, GA. Your consultant is required to travel to Atlanta for their first day for onboarding. Travel will be at no expense to the Agency in order to obtain your candidate''s computing equipment and ID/Security badge. Do you accept this requirement?
Question 6
The Agency will not be providing any raises within the first 2 years. After that point the rate increase will be based on performance and budget dependent. Do you accept this requirement?
Question 7
While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Do you accept this requirement?