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Technical Project Manager & Data Architect

Austin, TX, US • Posted 4 hours ago • Updated 4 hours ago

Contract Corp To Corp

Contract W2

Contract Independent

12 Months

No Travel Required

On-site

Depends on Experience

Galaxy i Technologies, Inc.

Fitment

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Job Details

Skills

Technical Project Manager & Data Architect

Summary

Job Title : Technical Project Manager & Data Architect
Location : Austin, TX (Hybrid)

JD :
Role Descriptions:
• Help with a large contact center platform migration.
• Ideally, a good communicator with experience in large enterprise projects, data warehousing, technical documentation, and project management and/or data architecture. Contact center tech experience, particularly Genesys, is a plus.
• An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact center platform migration project.
• Work closely with other cross-functional teams to deliver data and reporting design, documentation, change coordination, and testing during the migration of its contact center platform which is shared with other business units.
• This individual will shepherd the data and reporting design of the project, coordinate changes to reporting semantics and other instruments, regularly socialize project status updates and business reporting impacts with stakeholders, document the new end-to-end data flows and objects, develop and execute data testing, and ensure data integrity and business continuity between both old and new platforms within the existing reporting infrastructure.

Required qualifications:
• Strong written and verbal communication skills
• Technical project management
• Change control and testing management
• Enterprise data warehouse experience
• Business operational and historical reporting

Preferred qualifications:
• Contact center experience
• Genesys Engage and/or Cloud CX
• Genesys ICON and/or A3S
• DataHub, data stewardship, knowledge management
• Snowflake / AWS, SQL
• Tableau
• In-house tools: Maestro, Monsterboard, Prism / Core, DataDoor, UDM

Skills: Digital : BI Data Visualization - Tableau~Project Management

Experience Required: 8-10

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10374872
Position Id: 36112-43206-1786988913
Posted 4 hours ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.

Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.

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