tax.com
tax.com

Senior Systems Engineer, IT Infrastructure

Hybrid • Posted 30+ days ago • Updated 20 minutes ago
Full Time
Remote
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Job Details

Skills

  • IT Infrastructure
  • Community Development
  • Mentorship
  • Leadership
  • Service Desk
  • SAP BASIS
  • Process Automation
  • Documentation
  • Information Technology
  • Disaster Recovery
  • Cloud Computing
  • Auditing
  • Regulatory Compliance
  • Backup
  • IT Management
  • Service Delivery
  • Management
  • Business Analysis
  • Problem Solving
  • Conflict Resolution
  • Analytical Skill
  • Collaboration
  • Microsoft Servers
  • Operating Systems
  • Active Directory
  • DNS
  • Dragon NaturallySpeaking
  • DHCP
  • ADFS
  • Microsoft Office
  • VMware vSphere
  • EMC Avamar
  • Storage Management
  • Dell Compellent
  • Storage
  • Scripting
  • Windows PowerShell
  • Computer Networking
  • OSI
  • Network
  • TCP/IP
  • IaaS
  • Microsoft Azure
  • Amazon Web Services
  • Docker
  • Ansible
  • Progress Chef
  • Puppet
  • Nessus

Summary

Why Ryan?
  • Flexible Work Environment
  • Award-Winning Culture
  • World-Class Benefits and Compensation
  • Accelerated Career Path
  • Community Outreach
  • Mentorship Opportunities
  • Wellness-Centric Benefits


The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security.

Duties and Responsibilities:

People:
  • Act as a technical reference for staff on existing and upcoming technologies.
  • Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
  • Manage and deliver multiple projects with excellent time management and leadership skills.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Cross trains other members of the Information Technology department.
  • Provide 3rd level support.
  • Support and assist the Service Desk team as needed.
  • Performs on-call duties on a rotational basis.


Client:
  • Architect information and operational support systems.
  • Contributes to efficiency improvements through process automation and documentation.
  • Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
  • Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
  • Maintain security, backup, redundancy, and disaster recovery strategies.
  • Manage and document systems configurations.
  • Manage and monitor all installed systems and infrastructure.
  • Install, configure, test and maintain operating systems, application software and system management tools.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Participate in the design of information and operational support systems.
  • Own efforts to expand growing cloud presence.
  • Architect, plan, implement, manage and maintain cloud infrastructure.
  • Submit recommendations to management for upgrades and enhancements.


Value:
  • Audit systems and processes to verify compliance and performance.
  • Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
  • Document system designs/functions and ensure all documents are updated.
  • Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
  • Performs other duties as assigned.


Education and Experience:
  • Bachelor's Degree and fifteen or more years related systems administrator experience.
  • Ability to work under pressure and time constraints.
  • Ability to work in a team environment.
  • Excellent business analysis and problem-solving skills.
  • Ability to work with people of varying technical skills.
  • Quick, analytical thinker.
  • Ability to effectively communicate complex concepts.
  • Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.


Computer Skills:
  • To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell).
  • The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)


Work Environment:
  • Standard indoor working environment.
  • Occasional long periods of sitting while working at computer.
  • Position requires regular interaction with employees at all levels of the Firm and external vendors.


Equal Opportunity Employer: disability/veteran
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80177595A
  • Position Id: R0017137
  • Posted 30+ days ago

Company Info

About tax.com

At Ryan’s tax.com™ division, we fuse industry-leading tax expertise with cutting-edge technology development expertise and service delivery excellence. With a focus on innovation and collaboration, our team specializes in the development and deployment of business software designed to streamline and optimize management, compliance and operational tasks related to property tax, unclaimed property, transfer pricing, and indirect taxes as well as grants, credits, and incentives.


Ryan’s tax.com™ division is a growing team of more than 400 dedicated members who specialize in software design, development, user experience, customer support, training, and more and work in conjunction with Ryan’s global team of more than 5,000 professionals. Your skills and expertise, coupled with Ryan’s award-winning workplace culture, will help lead us in the next era of excellence.

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