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Ivanti Developer

Remote • Posted 6 hours ago • Updated 6 hours ago

Contract W2

8 Months

No Travel Required

Remote

$57/yr

Fitment

Dice Job Match Score™

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Job Details

Skills

IT Service Management
ITIL
IT Asset Management
IVANTI
Ivanti Neurons
ServiceNow
BMC

Summary

Job Summary

We are seeking an ITSM Platform Developer with hands-on experience configuring, developing, and supporting enterprise ITSM platforms. The ideal candidate will have strong experience with Ivanti Neurons for ITSM or comparable platforms such as ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus.

The role focuses on ITSM workflows, service catalog, business rules, automation, integrations, reporting, and platform support.

Key Responsibilities

Configure and customize ITSM workflows, business rules, forms, business objects, dashboards, reports, and automation.
Develop and support Incident, Service Request, Service Catalog, Change/Release, and Knowledge Management solutions.
Build and troubleshoot integrations using REST APIs and JSON.
Develop reports, dashboards, and analytics using SQL; SSRS experience is a plus.
Translate business requirements into scalable ITSM solutions.
Support testing, UAT, deployments, environment promotions, and production releases.
Troubleshoot workflow, data, integration, and platform issues.
Maintain technical documentation, workflow diagrams, deployment instructions, and release documentation.
Participate in CAB, Agile/Scrum, CI/CD, and release activities.
Collaborate with business users, BAs, PMs, QA, developers, and technical teams.

Required Qualifications

2+ years of hands-on ITSM platform development, configuration, or administration experience.
Experience with Ivanti Neurons for ITSM/ITSM or a comparable enterprise ITSM platform.
Strong experience with workflows, business rules, service catalog, forms, automation, reports, and dashboards.
Working knowledge of JavaScript, SQL, REST APIs, and JSON.
Understanding of ITIL/ITSM processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog.
Strong troubleshooting, analytical, communication, and documentation skills.

Preferred

Ivanti Neurons for ITSM/ITAM experience.
ServiceNow, BMC, Jira Service Management, or ManageEngine experience.
SSRS experience.
Agile/Scrum, CI/CD, or DevOps experience.
ITIL certification.
Experience with enterprise ITSM integrations and production deployments.

Remote | Contract | ITSM Platform Development | Ivanti / ServiceNow / BMC / Jira

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: nexmo
Position Id: 9081337
Posted 6 hours ago

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Sulthan Meera

Recruiter @ Nextgen Information Services

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